Customer Service Representative Jobs in Elizabeth City, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Service Rep(08813) - 558 Caratoke Hwy.
- Moyock, NC (11 miles from Elizabeth City, NC)
- 5 days ago
- Moyock, NC (11 miles from Elizabeth City, NC)
- 5 days ago
["Domino's Franchise", '3.5', 'Customer Service Rep(08813) - 558 Caratoke Hwy.', 'Easy Apply', 'Moyock, NC', '', '$47K - $88K', '\xa0', '(Glassdoor est.)'][]
Customer Service Rep(08813) - 558 Caratoke Hwy.
- Moyock, NC (11 miles from Elizabeth City, NC)
- 5 days ago
- Moyock, NC (11 miles from Elizabeth City, NC)
- 5 days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
- Edenton, NC (22 miles from Elizabeth City, NC)
- 6 days ago
- Edenton, NC (22 miles from Elizabeth City, NC)
- 6 days ago
Client Service Representative Department: Receptionists Employment Type: Full Time Location: Edenton, North Carolina Description Are you a people person who loves animals? Do you enjoy helping...
Category/Area of Expertise: Retail Operations Job Requisition: 440054 Address: USA-NC-Elizabeth City-683 S Hughes Blvd Store Code: Store 02238 Front End (7231851) Food Lion has been providing an...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Edenton, NC (22 miles from Elizabeth City, NC)
- 24 days ago
- Edenton, NC (22 miles from Elizabeth City, NC)
- 24 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Atlantic Tire Distributors
- Edenton, NC (22 miles from Elizabeth City, NC)
- 30+ days ago
- Edenton, NC (22 miles from Elizabeth City, NC)
- 30+ days ago
Atlantic Tire Distributors located in Edenton North Carolina is currently seeking a full time Customer Service Representative Full benefit package offered including Medical Dental Vision 401k Profit...
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Corolla, NC (22 miles from Elizabeth City, NC)
- 45+ days ago
- Corolla, NC (22 miles from Elizabeth City, NC)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 419430 Address: USA-NC-Corolla-805 Ocean Trail Store Code: Store 00937 Front End (7216993) Food Lion has been providing an easy,...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Rep(04465) - 104 North Hughes Blvd.
- Elizabeth City, NC
- 90+ days ago
- Elizabeth City, NC
- 90+ days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Demographic Data for Elizabeth City, NC
Moving to Elizabeth City, NC? Find some basic demographic data about Elizabeth City, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elizabeth City, NC
Highest Education Level
Customer Service Representatives in Elizabeth City, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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