Customer Service Representative Jobs in Elizabeth City, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Camden, NC (5 miles from Elizabeth City, NC)
- 18 hours ago
- Camden, NC (5 miles from Elizabeth City, NC)
- 18 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Powells Point, NC (23 miles from Elizabeth City, NC)
- 1 day ago
- Powells Point, NC (23 miles from Elizabeth City, NC)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Rep(08813) - 558 Caratoke Hwy.
- Moyock, NC (11 miles from Elizabeth City, NC)
- 2 days ago
- Moyock, NC (11 miles from Elizabeth City, NC)
- 2 days ago
["Domino's Franchise", '3.5', 'Customer Service Rep(08813) - 558 Caratoke Hwy.', 'Easy Apply', 'Moyock, NC', '', '$47K - $88K', '\xa0', '(Glassdoor est.)'][]
Customer Service Rep(08813) - 558 Caratoke Hwy.
- Moyock, NC (11 miles from Elizabeth City, NC)
- 3 days ago
- Moyock, NC (11 miles from Elizabeth City, NC)
- 3 days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
- Edenton, NC (22 miles from Elizabeth City, NC)
- 3 days ago
- Edenton, NC (22 miles from Elizabeth City, NC)
- 3 days ago
Client Service Representative Department: Receptionists Employment Type: Full Time Location: Edenton, North Carolina Description Are you a people person who loves animals? Do you enjoy helping...
Category/Area of Expertise: Retail Operations Job Requisition: 440054 Address: USA-NC-Elizabeth City-683 S Hughes Blvd Store Code: Store 02238 Front End (7231851) Food Lion has been providing an...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Grandy, NC (18 miles from Elizabeth City, NC)
- 21 days ago
- Grandy, NC (18 miles from Elizabeth City, NC)
- 21 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Grandy, NC (18 miles from Elizabeth City, NC)
- 21 days ago
- Grandy, NC (18 miles from Elizabeth City, NC)
- 21 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
Customer Service Associate- Overnight Shift
- Elizabeth City, NC
- 21 days ago
- Elizabeth City, NC
- 21 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Representative
- Edenton, NC (22 miles from Elizabeth City, NC)
- 21 days ago
- Edenton, NC (22 miles from Elizabeth City, NC)
- 21 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
Customer Service Representative - Atlantic Tire Distributors
- Edenton, NC (22 miles from Elizabeth City, NC)
- 30+ days ago
- Edenton, NC (22 miles from Elizabeth City, NC)
- 30+ days ago
Atlantic Tire Distributors located in Edenton North Carolina is currently seeking a full time Customer Service Representative Full benefit package offered including Medical Dental Vision 401k Profit...
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Corolla, NC (22 miles from Elizabeth City, NC)
- 45+ days ago
- Corolla, NC (22 miles from Elizabeth City, NC)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 419430 Address: USA-NC-Corolla-805 Ocean Trail Store Code: Store 00937 Front End (7216993) Food Lion has been providing an easy,...
Demographic Data for Elizabeth City, NC
Moving to Elizabeth City, NC? Find some basic demographic data about Elizabeth City, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elizabeth City, NC
Highest Education Level
Customer Service Representatives in Elizabeth City, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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