Customer Service Representative Jobs in East Bend, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Elkin, NC (19 miles from East Bend, NC)
- 12 hours ago
- Elkin, NC (19 miles from East Bend, NC)
- 12 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Winston Salem, NC (19 miles from East Bend, NC)
- 18 hours ago
- Winston Salem, NC (19 miles from East Bend, NC)
- 18 hours ago
Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues, and we're looking for people to assist...
Customer Service Rep(08960) - 4760 Walkertown Plaza Drive
- Walkertown, NC (20 miles from East Bend, NC)
- 18 hours ago
- Walkertown, NC (20 miles from East Bend, NC)
- 18 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Winston Salem, NC (19 miles from East Bend, NC)
- 1 day ago
- Winston Salem, NC (19 miles from East Bend, NC)
- 1 day ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
- Dobson, NC (19 miles from East Bend, NC)
- 1 day ago
- Dobson, NC (19 miles from East Bend, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04454) - 4890 Country Club Rd
- Winston Salem, NC (19 miles from East Bend, NC)
- 2 days ago
- Winston Salem, NC (19 miles from East Bend, NC)
- 2 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Customer Service Representative - Fashion
- Winston Salem, NC (19 miles from East Bend, NC)
- 3 days ago
- Winston Salem, NC (19 miles from East Bend, NC)
- 3 days ago
SUMMARY: Create best in class, meaningful experiences for potential and existing customers over the phone, via email & LiveChat, and through other messaging tools. Independently and effectively...
Customer Service Associate Job
- Winston Salem, NC (19 miles from East Bend, NC)
- 3 days ago
- Winston Salem, NC (19 miles from East Bend, NC)
- 3 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3910...
Customer Service Associate - Temporary
- Mount Airy, NC (18 miles from East Bend, NC)
- 4 days ago
- Mount Airy, NC (18 miles from East Bend, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Mount Airy, NC (18 miles from East Bend, NC)
- 4 days ago
- Mount Airy, NC (18 miles from East Bend, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bermuda Run, NC (18 miles from East Bend, NC)
- 11 days ago
- Bermuda Run, NC (18 miles from East Bend, NC)
- 11 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Care Management (customer service) Specialized Associate
- Elkin, NC (19 miles from East Bend, NC)
- 12 days ago
- Elkin, NC (19 miles from East Bend, NC)
- 12 days ago
At Prism Medical Products, were not just offering jobswere building careers! As part of our dynamic team, youll be empowered to make a meaningful impact every day. Whether youre on the frontlines...
Customer Service Representative
- Winston Salem, NC (19 miles from East Bend, NC)
- 13 days ago
- Winston Salem, NC (19 miles from East Bend, NC)
- 13 days ago
Role Overview: As a Remote Customer Service Representative, you will be the first point of contact for our customers, handling incoming calls with professionalism and efficiency....
Customer Service Representative- Maximus San Antonio, TX (legally blind applicants encouraged)
- Winston Salem, NC (19 miles from East Bend, NC)
- 13 days ago
- Winston Salem, NC (19 miles from East Bend, NC)
- 13 days ago
Service Representative --- Maximus Position title: Customer Service Representative --- Maximus Reports to: Workforce Services Manager Supervises: N/A Position summary: This position is responsible...
- Rural Hall, NC (13 miles from East Bend, NC)
- 13 days ago
- Rural Hall, NC (13 miles from East Bend, NC)
- 13 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 228624 Address: USA-NC-Rural Hall-1050 Highway 65 Store Code: Store 01518 Front End (7225458) Food Lion has been providing an easy,...
Demographic Data for East Bend, NC
Moving to East Bend, NC? Find some basic demographic data about East Bend, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in East Bend, NC
Highest Education Level
Customer Service Representatives in East Bend, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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