Customer Service Representative Jobs in Davidson, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mint Hill, NC (24 miles from Davidson, NC)
- 6 days ago
- Mint Hill, NC (24 miles from Davidson, NC)
- 6 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Retail Customer Service Cashier
- Charlotte, NC (19 miles from Davidson, NC)
- 8 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 8 hours ago
Req ID: 458843 Address: 2603 Sam Wilson Rd Charlotte, NC, 28214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Medicare Customer Service Reps
- Charlotte, NC (19 miles from Davidson, NC)
- 10 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 10 hours ago
Medicare Customer Service Reps This is a Remote, seasonal position with potential to continue past the season. Shifts- 6:00 am – 2:00 am Mon – Sun. 40 hour work week $21.00 hourly non bilingual...
Customer Service Representative - Credit Services (Bilingual Spanish)
- Charlotte, NC (19 miles from Davidson, NC)
- 15 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 15 hours ago
About this role:** Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
- Charlotte, NC (19 miles from Davidson, NC)
- 17 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 17 hours ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, youll have access to competitive...
Customer Service/BDC Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 17 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 17 hours ago
Business Development Center - HIC Location: 6030 East Independence Blvd, Charlotte, North Carolina 28212 Are you looking to build a professional career with a company whose strong culture of...
Field Customer Service Representative - Charlotte, NC
- Charlotte, NC (19 miles from Davidson, NC)
- 17 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 17 hours ago
More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the...
- Charlotte, NC (19 miles from Davidson, NC)
- 17 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 17 hours ago
About this role: Wells Fargo is seeking a Customer Service Associate on the Product Service Team in Business Operations as part of Contact Center division. Learn more about the career areas and...
Customer Service Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 19 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 19 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....
Member Service Representative - Travel
- Charlotte, NC (19 miles from Davidson, NC)
- 19 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 19 hours ago
Location: 3700 South Blvd. Suite 140 Charlotte, NC 28209 Job Grade: 7 primary functions: Responsible for providing first point-of-contact service to address customer inquiries and/or concerns in a...
PartTime Customer Service Associate Pro Weekend
- Charlotte, NC (19 miles from Davidson, NC)
- 19 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 19 hours ago
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in...
- Charlotte, NC (19 miles from Davidson, NC)
- 19 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 19 hours ago
JobID: 210633417 Category: Client Service JobSchedule: Full time Posted Date: 2025-07-01T14:39:03+00:00 JobShift: : Step into the role of a Client Service Associate within our Commercial Bank and...
Customer Experience Representative
- Mooresville, NC (2 miles from Davidson, NC)
- 20 hours ago
- Mooresville, NC (2 miles from Davidson, NC)
- 20 hours ago
Become a member of the PACK! Objectives: Regularly and confidently manage a large volume of inbound and outbound communication, via ZenDesk, with comprehensive knowledge, compassion, and...
Customer Service Representative PT - Pick Your Shift
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
$15.00/hour Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven...
Customer Service Representative - Credit Services
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
Demographic Data for Davidson, NC
Moving to Davidson, NC? Find some basic demographic data about Davidson, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Davidson, NC
Highest Education Level
Customer Service Representatives in Davidson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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