Customer Service Representative Jobs in Dallas, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Charlotte, NC (20 miles from Dallas, NC)
- 14 days ago
- Charlotte, NC (20 miles from Dallas, NC)
- 14 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Retail Loss Prevention Customer Service Associate
- Fort Mill, SC (23 miles from Dallas, NC)
- 4 hours ago
- Fort Mill, SC (23 miles from Dallas, NC)
- 4 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative PT - Pick Your Shift
- Charlotte, NC (20 miles from Dallas, NC)
- 4 hours ago
- Charlotte, NC (20 miles from Dallas, NC)
- 4 hours ago
$15.00/hour Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven...
Customer Service Representative - Credit Services
- Charlotte, NC (20 miles from Dallas, NC)
- 4 hours ago
- Charlotte, NC (20 miles from Dallas, NC)
- 4 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
- Belmont, NC (12 miles from Dallas, NC)
- 4 hours ago
- Belmont, NC (12 miles from Dallas, NC)
- 4 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 236775 Address: USA-NC-Belmont-1438 Perfection Road Store Code: Store 00797 Front End (7215158) Food Lion has been providing an easy,...
- Charlotte, NC (20 miles from Dallas, NC)
- 8 hours ago
- Charlotte, NC (20 miles from Dallas, NC)
- 8 hours ago
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill...
Customer Service Assistant (Full Time)
- Charlotte, NC (20 miles from Dallas, NC)
- 11 hours ago
- Charlotte, NC (20 miles from Dallas, NC)
- 11 hours ago
Job Summary Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers....
Pharmacy Customer Service Associate
- Gastonia, NC (9 miles from Dallas, NC)
- 13 hours ago
- Gastonia, NC (9 miles from Dallas, NC)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Huntersville, NC (19 miles from Dallas, NC)
- 16 hours ago
- Huntersville, NC (19 miles from Dallas, NC)
- 16 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Rep(08878) - 956 South Point Rd
- Belmont, NC (12 miles from Dallas, NC)
- 17 hours ago
- Belmont, NC (12 miles from Dallas, NC)
- 17 hours ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Utilities Customer Service Assistant Sr. - Field Operations
- Charlotte, NC (20 miles from Dallas, NC)
- 17 hours ago
- Charlotte, NC (20 miles from Dallas, NC)
- 17 hours ago
Date Opened: Monday, June 30, 2025 12:00 AM Close Date: Monday, July 14, 2025 12:00 AM Department: Charlotte Water Department Salary: $23.00 - $23.93 Commensurate with Experience SUMMARY...
Customer Service Associate - Temporary
- Huntersville, NC (19 miles from Dallas, NC)
- 1 day ago
- Huntersville, NC (19 miles from Dallas, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Fort Mill, SC (SC0307)
- Fort Mill, SC (23 miles from Dallas, NC)
- 1 day ago
- Fort Mill, SC (23 miles from Dallas, NC)
- 1 day ago
Job Details Job Location : Fort Mill, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Canella Heating & Air Conditioning - Customer Service Representative
- Denver, NC (13 miles from Dallas, NC)
- 1 day ago
- Denver, NC (13 miles from Dallas, NC)
- 1 day ago
Throughout all these interactions the Customer Service Representative must maintain a high level of professionalism and present the organization in the best light possible....
Customer Service Assistant (Full Time)
- Charlotte, NC (19 miles from Dallas, NC)
- 1 day ago
- Charlotte, NC (19 miles from Dallas, NC)
- 1 day ago
Job Summary Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers....
Demographic Data for Dallas, NC
Moving to Dallas, NC? Find some basic demographic data about Dallas, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dallas, NC
Highest Education Level
Customer Service Representatives in Dallas, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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