Customer Service Representative Jobs in Cumnock, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Siler City, NC (16 miles from Cumnock, NC)
- 18 hours ago
- Siler City, NC (16 miles from Cumnock, NC)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time Assistant Customer Service Manager
- Apex, NC (20 miles from Cumnock, NC)
- 2 days ago
- Apex, NC (20 miles from Cumnock, NC)
- 2 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Fuquay Varina, NC (22 miles from Cumnock, NC)
- 2 days ago
- Fuquay Varina, NC (22 miles from Cumnock, NC)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Lead Customer Service Representative, Full or Part Time
- Pittsboro, NC (16 miles from Cumnock, NC)
- 3 days ago
- Pittsboro, NC (16 miles from Cumnock, NC)
- 3 days ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08940) - 1368 N Main St.
- Fuquay Varina, NC (22 miles from Cumnock, NC)
- 4 days ago
- Fuquay Varina, NC (22 miles from Cumnock, NC)
- 4 days ago
Company Description Job Description Job Duties Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing...
Job Details Job Location : Sanford, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Bilingual Customer Service Specialist (Spanish)
- Apex, NC (20 miles from Cumnock, NC)
- 9 days ago
- Apex, NC (20 miles from Cumnock, NC)
- 9 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- Apex, NC (20 miles from Cumnock, NC)
- 10 days ago
- Apex, NC (20 miles from Cumnock, NC)
- 10 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Holly Springs, NC (21 miles from Cumnock, NC)
- 12 days ago
- Holly Springs, NC (21 miles from Cumnock, NC)
- 12 days ago
About O2 Fitness: O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean...
Customer Service Associate Job
- Fuquay Varina, NC (22 miles from Cumnock, NC)
- 12 days ago
- Fuquay Varina, NC (22 miles from Cumnock, NC)
- 12 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 7510...
- Fuquay Varina, NC (22 miles from Cumnock, NC)
- 14 days ago
- Fuquay Varina, NC (22 miles from Cumnock, NC)
- 14 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
- Apex, NC (20 miles from Cumnock, NC)
- 17 days ago
- Apex, NC (20 miles from Cumnock, NC)
- 17 days ago
. * Prior Call Center experience is highly preferred. * A demonstrated ability to learn quickly and continuously develop functional knowledge and an understanding of company products as well as administrative...
Customer Care Advocate Cary 9 2 25
- Apex, NC (20 miles from Cumnock, NC)
- 19 days ago
- Apex, NC (20 miles from Cumnock, NC)
- 19 days ago
Prior Call Center experience is highly preferred....
Part Time Customer Service Clerk
- Apex, NC (20 miles from Cumnock, NC)
- 20 days ago
- Apex, NC (20 miles from Cumnock, NC)
- 20 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Apex, NC (20 miles from Cumnock, NC)
- 21 days ago
- Apex, NC (20 miles from Cumnock, NC)
- 21 days ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cumnock, NC
Highest Education Level
Customer Service Representatives in Cumnock, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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