Customer Service Representative Jobs in Colfax, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full Time Customer Service Clerk
- Winston Salem, NC (11 miles from Colfax, NC)
- 6 hours ago
- Winston Salem, NC (11 miles from Colfax, NC)
- 6 hours ago
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative
- Walnut Cove, NC (18 miles from Colfax, NC)
- 10 hours ago
- Walnut Cove, NC (18 miles from Colfax, NC)
- 10 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(05546) - 2205 Kirkwood Street
- High Point, NC (9 miles from Colfax, NC)
- 12 hours ago
- High Point, NC (9 miles from Colfax, NC)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- High Point, NC (9 miles from Colfax, NC)
- 12 hours ago
- High Point, NC (9 miles from Colfax, NC)
- 12 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 440960 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
Customer Service Rep(08957) - 131 Commerce Dr Unit E
- Mayodan, NC (24 miles from Colfax, NC)
- 16 hours ago
- Mayodan, NC (24 miles from Colfax, NC)
- 16 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Greensboro, NC (13 miles from Colfax, NC)
- 16 hours ago
- Greensboro, NC (13 miles from Colfax, NC)
- 16 hours ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
- High Point, NC (9 miles from Colfax, NC)
- 1 day ago
- High Point, NC (9 miles from Colfax, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 440959 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
- Greensboro, NC (13 miles from Colfax, NC)
- 1 day ago
- Greensboro, NC (13 miles from Colfax, NC)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Winston Salem, NC (11 miles from Colfax, NC)
- 1 day ago
- Winston Salem, NC (11 miles from Colfax, NC)
- 1 day ago
Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues, and we're looking for people to assist...
Customer Service Rep(08960) - 4760 Walkertown Plaza Drive
- Walkertown, NC (10 miles from Colfax, NC)
- 1 day ago
- Walkertown, NC (10 miles from Colfax, NC)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Greensboro, NC (13 miles from Colfax, NC)
- 1 day ago
- Greensboro, NC (13 miles from Colfax, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Winston Salem, NC (11 miles from Colfax, NC)
- 2 days ago
- Winston Salem, NC (11 miles from Colfax, NC)
- 2 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Medical Equipment Customer Service Representative
- High Point, NC (9 miles from Colfax, NC)
- 2 days ago
- High Point, NC (9 miles from Colfax, NC)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05592) - 1051 Alamanace Church Rd
- Greensboro, NC (13 miles from Colfax, NC)
- 2 days ago
- Greensboro, NC (13 miles from Colfax, NC)
- 2 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(05597) - 5136 Randleman Rd
- Greensboro, NC (13 miles from Colfax, NC)
- 2 days ago
- Greensboro, NC (13 miles from Colfax, NC)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Demographic Data for Colfax, NC
Moving to Colfax, NC? Find some basic demographic data about Colfax, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Colfax, NC
Highest Education Level
Customer Service Representatives in Colfax, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »