Customer Service Representative Jobs in Clarkton, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Bladenboro, NC (6 miles from Clarkton, NC)
- 1 day ago
- Bladenboro, NC (6 miles from Clarkton, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Lumberton, NC (18 miles from Clarkton, NC)
- 21 days ago
- Lumberton, NC (18 miles from Clarkton, NC)
- 21 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 239081 Address: USA-NC-Lumberton-2779 W 5Th St. Store Code: Store 00338 Front End (7208832) Food Lion has been providing an easy,...
Customer Service Associate- Overnight Shift
- Lumberton, NC (18 miles from Clarkton, NC)
- 22 days ago
- Lumberton, NC (18 miles from Clarkton, NC)
- 22 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Lumberton, NC (18 miles from Clarkton, NC)
- 22 days ago
- Lumberton, NC (18 miles from Clarkton, NC)
- 22 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
- Lumberton, NC (18 miles from Clarkton, NC)
- 22 days ago
- Lumberton, NC (18 miles from Clarkton, NC)
- 22 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Lumberton, NC (18 miles from Clarkton, NC)
- 30+ days ago
- Lumberton, NC (18 miles from Clarkton, NC)
- 30+ days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service Representative
- Elizabethtown, NC (15 miles from Clarkton, NC)
- 45+ days ago
- Elizabethtown, NC (15 miles from Clarkton, NC)
- 45+ days ago
link Customer Service Representative Location: Elizabethtown, NC (Onsite Position) Pay: $17/hour Adecco is seeking a dedicated Customer Service Representative for a local business in Elizabethtown,...
Customer Service Rep(05527) - 588 A Bailey Rd
- Lumberton, NC (18 miles from Clarkton, NC)
- 90+ days ago
- Lumberton, NC (18 miles from Clarkton, NC)
- 90+ days ago
These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....
Demographic Data for Clarkton, NC
Moving to Clarkton, NC? Find some basic demographic data about Clarkton, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Clarkton, NC
Highest Education Level
Customer Service Representatives in Clarkton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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