Customer Service Representative Jobs in Cherokee, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Waynesville, NC (11 miles from Cherokee, NC)
- 16 days ago
- Waynesville, NC (11 miles from Cherokee, NC)
- 16 days ago
7226 - Asheville - 877 Brevard Road, Asheville, North Carolina, 28806-2268 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
- Waynesville, NC (11 miles from Cherokee, NC)
- 1 day ago
- Waynesville, NC (11 miles from Cherokee, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08807) - 78 New Cycle Hwy
- Canton, NC (22 miles from Cherokee, NC)
- 1 day ago
- Canton, NC (22 miles from Cherokee, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Pharmacy Customer Service Associate
- Sylva, NC (18 miles from Cherokee, NC)
- 1 day ago
- Sylva, NC (18 miles from Cherokee, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Job Sevierville, TN
- Sevierville, TN (24 miles from Cherokee, NC)
- 1 day ago
- Sevierville, TN (24 miles from Cherokee, NC)
- 1 day ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 994...
Customer Service Rep(07439) - 1336 E Main St
- Sylva, NC (18 miles from Cherokee, NC)
- 2 days ago
- Sylva, NC (18 miles from Cherokee, NC)
- 2 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Leader - Sulphur Springs Rd - 0649
- Waynesville, NC (11 miles from Cherokee, NC)
- 3 days ago
- Waynesville, NC (11 miles from Cherokee, NC)
- 3 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Representative
- Sevierville, TN (24 miles from Cherokee, NC)
- 4 days ago
- Sevierville, TN (24 miles from Cherokee, NC)
- 4 days ago
A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers....
Relief Customer Service Representative Driver
- Canton, NC (22 miles from Cherokee, NC)
- 12 days ago
- Canton, NC (22 miles from Cherokee, NC)
- 12 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Customer Service Representative
- Canton, NC (22 miles from Cherokee, NC)
- 13 days ago
- Canton, NC (22 miles from Cherokee, NC)
- 13 days ago
The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...
Bilingual Customer Service Driver (Spanish)
- Waynesville, NC (11 miles from Cherokee, NC)
- 15 days ago
- Waynesville, NC (11 miles from Cherokee, NC)
- 15 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Associate - Temporary
- Gatlinburg, TN (13 miles from Cherokee, NC)
- 17 days ago
- Gatlinburg, TN (13 miles from Cherokee, NC)
- 17 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Join the Mountain Credit Union team as a Full-Time Member Service Representative. This is an exciting opportunity to engage directly with our community, where your exceptional customer service...
Bilingual Customer Service Driver (Spanish)
- Waynesville, NC (11 miles from Cherokee, NC)
- 19 days ago
- Waynesville, NC (11 miles from Cherokee, NC)
- 19 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Representative
- Whittier, NC (12 miles from Cherokee, NC)
- 20 days ago
- Whittier, NC (12 miles from Cherokee, NC)
- 20 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Cherokee, NC
Moving to Cherokee, NC? Find some basic demographic data about Cherokee, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cherokee, NC
Highest Education Level
Customer Service Representatives in Cherokee, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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