Customer Service Representative Jobs in Cedar Mountain, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Travelers Rest, SC (12 miles from Cedar Mountain, NC)
- 11 hours ago
- Travelers Rest, SC (12 miles from Cedar Mountain, NC)
- 11 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Rep(08767) - 616 Poinsett Highway PT
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 11 hours ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(05634) - 2 Benton Rd Ste A
- Travelers Rest, SC (12 miles from Cedar Mountain, NC)
- 11 hours ago
- Travelers Rest, SC (12 miles from Cedar Mountain, NC)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Single Billing Office Customer Service Representative, FT, Days, - Remote
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 13 hours ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 13 hours ago
Inspire health. Serve with compassion. Be the difference. Job Summary Performs tasks of moderate to difficult complexity relating to both hospital and physician accounts. Handles a large volume of...
Remote Work- Greenville, SC (23 miles from Cedar Mountain, NC)
- 1 day ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 1 day ago
Starting Pay: $12.00/hour As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends,...
Customer Service Rep(05626) - 5600 Augusta Road
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 1 day ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Retail Customer Service Associate
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 1 day ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative, Urgent Care Clinic
- Mills River, NC (15 miles from Cedar Mountain, NC)
- 4 days ago
- Mills River, NC (15 miles from Cedar Mountain, NC)
- 4 days ago
Summary: The Urgent Care Customer Service Representative provides provides general clerical support and patient access support for an Urgent Care clinic by a range of task including but not limited...
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 4 days ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 4 days ago
Overview Champion Window - Customer Support Specialist (on-site position) As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty...
Customer Service Representative, Physician Practice
- Arden, NC (22 miles from Cedar Mountain, NC)
- 4 days ago
- Arden, NC (22 miles from Cedar Mountain, NC)
- 4 days ago
Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Customer Service Specialist - Full-Time, Benefits!
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 4 days ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 4 days ago
As our nationwide growth accelerates, our Customer Service Team in Greer plays a key role in driving forward our mission of Bringing Happiness to Every Home by delivering a five-star experience...
Immediate Hire Customer Service
- Hendersonville, NC (17 miles from Cedar Mountain, NC)
- 5 days ago
- Hendersonville, NC (17 miles from Cedar Mountain, NC)
- 5 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Associate Client Advocate - Commercial Insurance (Retail and Distribution)
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 5 days ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 5 days ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 6 days ago
- Greenville, SC (23 miles from Cedar Mountain, NC)
- 6 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Account Representative
- Hendersonville, NC (17 miles from Cedar Mountain, NC)
- 6 days ago
- Hendersonville, NC (17 miles from Cedar Mountain, NC)
- 6 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Cedar Mountain, NC
Moving to Cedar Mountain, NC? Find some basic demographic data about Cedar Mountain, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cedar Mountain, NC
Highest Education Level
Customer Service Representatives in Cedar Mountain, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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