Customer Service Representative Jobs in Carthage, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Aberdeen, NC (16 miles from Carthage, NC)
- 3 days ago
- Aberdeen, NC (16 miles from Carthage, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative / CSR
- Sanford, NC (17 miles from Carthage, NC)
- 5 days ago
- Sanford, NC (17 miles from Carthage, NC)
- 5 days ago
Comfort First Heating & Cooling of Sanford, NC is seeking an enthusiastic, organized, and detail-oriented full-time Customer Service Representative / CSR to provide maximum customer service, accurately...
Customer Service Team Member - Sanford, NC (NC0107)
- Sanford, NC (17 miles from Carthage, NC)
- 6 days ago
- Sanford, NC (17 miles from Carthage, NC)
- 6 days ago
Job Details Job Location : Sanford, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Rep(05563) - 145 West Plaza Dr unit F
- Seven Lakes, NC (8 miles from Carthage, NC)
- 11 days ago
- Seven Lakes, NC (8 miles from Carthage, NC)
- 11 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
- Aberdeen, NC (16 miles from Carthage, NC)
- 13 days ago
- Aberdeen, NC (16 miles from Carthage, NC)
- 13 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
- Aberdeen, NC (16 miles from Carthage, NC)
- 16 days ago
- Aberdeen, NC (16 miles from Carthage, NC)
- 16 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438323 Address: USA-NC-Aberdeen-1832 N Sandhills Blvd Store Code: Store 00834 Front End (7215694) Food Lion has been providing an...
Manager of Patient Experience (Customer Service)
- Pinehurst, NC (10 miles from Carthage, NC)
- 19 days ago
- Pinehurst, NC (10 miles from Carthage, NC)
- 19 days ago
Position Summary The Manager of Performance & Patient Experience is responsible for leading the development, coordination, and execution of a world class patient experience, along with...
Customer Service Representative
- Cameron, NC (15 miles from Carthage, NC)
- 21 days ago
- Cameron, NC (15 miles from Carthage, NC)
- 21 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Biscoe, NC (17 miles from Carthage, NC)
- 21 days ago
- Biscoe, NC (17 miles from Carthage, NC)
- 21 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
- Pinehurst, NC (10 miles from Carthage, NC)
- 23 days ago
- Pinehurst, NC (10 miles from Carthage, NC)
- 23 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Spanish Bilingual Customer Service Representative
- Sanford, NC (17 miles from Carthage, NC)
- 25 days ago
- Sanford, NC (17 miles from Carthage, NC)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
- Sanford, NC (17 miles from Carthage, NC)
- 28 days ago
- Sanford, NC (17 miles from Carthage, NC)
- 28 days ago
Customer Service Associate Sanford, North Carolina Professional Day Shift Casual Part-Time: under 20 hrs/wk 14 FITNESS - SANFORD - 40-7241 17013 Job Description Overview Join our team as a...
Customer Service Representative
- Sanford, NC (17 miles from Carthage, NC)
- 30+ days ago
- Sanford, NC (17 miles from Carthage, NC)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Account Representative
- Sanford, NC (17 miles from Carthage, NC)
- 30+ days ago
- Sanford, NC (17 miles from Carthage, NC)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(05588) - 2258 Jefferson Davis Way
- Sanford, NC (17 miles from Carthage, NC)
- 30+ days ago
- Sanford, NC (17 miles from Carthage, NC)
- 30+ days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Demographic Data for Carthage, NC
Moving to Carthage, NC? Find some basic demographic data about Carthage, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Carthage, NC
Highest Education Level
Customer Service Representatives in Carthage, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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