Customer Service Representative Jobs in Carolina Beach, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Transportation Customer Service - Reg Part Time
- Southport, NC (9 miles from Carolina Beach, NC)
- 9 hours ago
- Southport, NC (9 miles from Carolina Beach, NC)
- 9 hours ago
Completes various reports in a timely manner.Reports to Lead Customer Service Representative....
Customer Support Representative
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 10 hours ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 10 hours ago
At Apiture, our mission is to empower financial institutions to know and serve their clients with the care of a traditional community institution at the scale, speed, and efficiency required in...
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 1 day ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 1 day ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Customer Service Rep(08989) Bell St & Carolina Beach Rd, Wilmington, NC
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 2 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Bolivia, NC (15 miles from Carolina Beach, NC)
- 4 days ago
- Bolivia, NC (15 miles from Carolina Beach, NC)
- 4 days ago
One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....
Pharmacy Customer Service Associate
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 5 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Transportation Customer Service Representative
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 5 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 5 days ago
Reports to the Lead Transportation Customer Service Representative....
Retail Customer Service Representative
- Leland, NC (18 miles from Carolina Beach, NC)
- 5 days ago
- Leland, NC (18 miles from Carolina Beach, NC)
- 5 days ago
, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products....
Customer Service Associate - Temporary
- Holden Beach, NC (23 miles from Carolina Beach, NC)
- 5 days ago
- Holden Beach, NC (23 miles from Carolina Beach, NC)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representatives
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 6 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 6 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816310 Location: Wilmington, North CarolinaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 6 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 6 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 12 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 14 days ago
- Wilmington, NC (16 miles from Carolina Beach, NC)
- 14 days ago
NC Member Service Representative Greater Wilmington, NC Area Corning Credit Union is seeking full-time Member Service Representatives to join our team in the Wilmington, NC market. Corning Credit...
Customer Service Rep(08861) Village Rd, Leland, NC
- Leland, NC (18 miles from Carolina Beach, NC)
- 15 days ago
- Leland, NC (18 miles from Carolina Beach, NC)
- 15 days ago
You'll love the buzz of friendly competition.There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs)....
Customer Service Rep(08945) Oak Island, NC
- Oak Island, NC (15 miles from Carolina Beach, NC)
- 17 days ago
- Oak Island, NC (15 miles from Carolina Beach, NC)
- 17 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Carolina Beach, NC
Moving to Carolina Beach, NC? Find some basic demographic data about Carolina Beach, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Carolina Beach, NC
Highest Education Level
Customer Service Representatives in Carolina Beach, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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