Customer Service Representative Jobs in Canton, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
PartTime Customer Service Associate Pro Weekend
- Waynesville, NC (13 miles from Canton, NC)
- 11 hours ago
- Waynesville, NC (13 miles from Canton, NC)
- 11 hours ago
Your Impact at Lowe's** As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(08850) - 1863 Hendersonville Rd
- Asheville, NC (19 miles from Canton, NC)
- 12 hours ago
- Asheville, NC (19 miles from Canton, NC)
- 12 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Asheville, NC (19 miles from Canton, NC)
- 16 hours ago
- Asheville, NC (19 miles from Canton, NC)
- 16 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Pharmacy Customer Service Associate
- Waynesville, NC (13 miles from Canton, NC)
- 1 day ago
- Waynesville, NC (13 miles from Canton, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Asheville, NC (19 miles from Canton, NC)
- 1 day ago
- Asheville, NC (19 miles from Canton, NC)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Waynesville, NC (13 miles from Canton, NC)
- 2 days ago
- Waynesville, NC (13 miles from Canton, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Rep(07439) - 1336 E Main St
- Sylva, NC (19 miles from Canton, NC)
- 3 days ago
- Sylva, NC (19 miles from Canton, NC)
- 3 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Leader - Smokey Park Dr - 0646
- Candler, NC (9 miles from Canton, NC)
- 4 days ago
- Candler, NC (9 miles from Canton, NC)
- 4 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Leader - Sulphur Springs Rd - 0649
- Waynesville, NC (13 miles from Canton, NC)
- 4 days ago
- Waynesville, NC (13 miles from Canton, NC)
- 4 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Representative, Physician Practice
- Arden, NC (16 miles from Canton, NC)
- 6 days ago
- Arden, NC (16 miles from Canton, NC)
- 6 days ago
Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Account Specialist - Customer Service
- Asheville, NC (19 miles from Canton, NC)
- 7 days ago
- Asheville, NC (19 miles from Canton, NC)
- 7 days ago
We are seeking a motivated and detail-oriented Account Specialist who is also highly skilled in customer service. This individual will be responsible for handling billing inquiries,tracking...
Immediate Hire Customer Service
- Hendersonville, NC (21 miles from Canton, NC)
- 7 days ago
- Hendersonville, NC (21 miles from Canton, NC)
- 7 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Account Representative
- Hendersonville, NC (21 miles from Canton, NC)
- 8 days ago
- Hendersonville, NC (21 miles from Canton, NC)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Canton, NC
Moving to Canton, NC? Find some basic demographic data about Canton, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Canton, NC
Highest Education Level
Customer Service Representatives in Canton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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