Customer Service Representative Jobs in Camp Lejeune, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 35 Jobs

Customer Service Associate

Jacksonville, NC (11 miles from Camp Lejeune, NC)
2 days ago

Jacksonville, NC (11 miles from Camp Lejeune, NC)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate I

Hubert, NC (3 miles from Camp Lejeune, NC)
2 days ago

Hubert, NC (3 miles from Camp Lejeune, NC)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Midway Park, NC (6 miles from Camp Lejeune, NC)
2 days ago

Midway Park, NC (6 miles from Camp Lejeune, NC)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Richlands, NC (20 miles from Camp Lejeune, NC)
6 days ago

Richlands, NC (20 miles from Camp Lejeune, NC)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Swansboro, NC (13 miles from Camp Lejeune, NC)
6 days ago

Swansboro, NC (13 miles from Camp Lejeune, NC)
6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Rep(08931) - 15489 hwy 17 n

Hampstead, NC (24 miles from Camp Lejeune, NC)
6 days ago

Hampstead, NC (24 miles from Camp Lejeune, NC)
6 days ago

Company Description Job Description Customer Service Reps duties include answering phones,handling carry out customers,general cleaning of store as well as stocking makeline. One pair of stud...

Customer Service Associate I

Hampstead, NC (24 miles from Camp Lejeune, NC)
6 days ago

Hampstead, NC (24 miles from Camp Lejeune, NC)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Sneads Ferry, NC (10 miles from Camp Lejeune, NC)
6 days ago

Sneads Ferry, NC (10 miles from Camp Lejeune, NC)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Surf City, NC (16 miles from Camp Lejeune, NC)
6 days ago

Surf City, NC (16 miles from Camp Lejeune, NC)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Jacksonville, NC (11 miles from Camp Lejeune, NC)
6 days ago

Jacksonville, NC (11 miles from Camp Lejeune, NC)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate

Jacksonville, NC (11 miles from Camp Lejeune, NC)
10 days ago

Jacksonville, NC (11 miles from Camp Lejeune, NC)
10 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Remote Customer Service Representative

Camp Lejeune, NC
10 days ago

Camp Lejeune, NC
10 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative

Jacksonville, NC (11 miles from Camp Lejeune, NC)
12 days ago

Jacksonville, NC (11 miles from Camp Lejeune, NC)
12 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Healthcare Representative - Site

Jacksonville, NC (11 miles from Camp Lejeune, NC)
15 days ago

Jacksonville, NC (11 miles from Camp Lejeune, NC)
15 days ago

Give me the Basics! Our Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change...

Customer Service Representative

Hampstead, NC (24 miles from Camp Lejeune, NC)
24 days ago

Hampstead, NC (24 miles from Camp Lejeune, NC)
24 days ago

As a Customer Service Representative (CSR), you are the first point of contact for homeowners, ensuring they receive the best customer experience while guiding them toward the roofing solutions they...

View all 35 jobs

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Camp Lejeune, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Camp Lejeune, NC offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Camp Lejeune, NC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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