Customer Service Representative Jobs in Burlington, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Associate (Greensboro, NC)
- Greensboro, NC (15 miles from Burlington, NC)
- 1 hour ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 hour ago
Client Service Associate (Greensboro, NC) locations Greensboro, North Carolina - United States time type Full time posted on Posted Today time left to apply End Date: May 5, 2025 (3 days left to...
Customer Service Rep(07477) - 6307-M burlington rd
- Whitsett, NC (6 miles from Burlington, NC)
- 4 hours ago
- Whitsett, NC (6 miles from Burlington, NC)
- 4 hours ago
Company Description Job Description CSR you will learn to greet customers and answer phones learn to take orders on our POS system and also fold boxes and some light cleaning. Qualifications...
Customer Service Rep(08962) - 6926 Jordan Rd
- Ramseur, NC (24 miles from Burlington, NC)
- 4 hours ago
- Ramseur, NC (24 miles from Burlington, NC)
- 4 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Restaurant Customer Service Team Member
- Greensboro, NC (15 miles from Burlington, NC)
- 4 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 4 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Greensboro, NC (15 miles from Burlington, NC)
- 4 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 4 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative II
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Associate Job
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2300...
BILINGUAL (English/Spanish) Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
- Burlington, NC
- 1 day ago
- Burlington, NC
- 1 day ago
License|Certification|Education : Requires a High School Diploma or equivalent Previous medical and/or call center experience a plus....
Remote WorkHW (Cohort 3) - Customer Support Specialist
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
Role Details Contract Duration: Permanent, Full - time Training Schedule : Monday - Friday, 9:00 am - 6:00 pm Eastern Time Work Schedule : To be Determined | W/ Rotating weekends work Work type...
Environmental Customer Service and Administration
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
Overview At Shamrock, our Customer Service Reps/Administrative Assistants are top-notch communicators, providing industrial environmental and waste customers with helpful support and timely...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Team Member - Mebane, NC (NC0110)
- Mebane, NC (14 miles from Burlington, NC)
- 2 days ago
- Mebane, NC (14 miles from Burlington, NC)
- 2 days ago
Job Details Job Location : Mebane, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Full Time Assistant Customer Service Manager DLT
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Jamestown, NC (24 miles from Burlington, NC)
- 3 days ago
- Jamestown, NC (24 miles from Burlington, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Advocate Cary 6 23 25
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
Prior Call Center experience is highly preferred....
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Burlington, NC
Highest Education Level
Customer Service Representatives in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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