Customer Service Representative Jobs in Burlington, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- EssilorLuxottica
- Greensboro, NC (15 miles from Burlington, NC)
- 4 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 4 hours ago
Requisition ID: 930592 Store #: E00843 Ops - Customer Svc - Admin Grnsb Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are...
In PersonPart-Time Aquatics Customer Service Representative
- City of Burlington NC
- Burlington, NC
- 19 hours ago
- Burlington, NC
- 19 hours ago
About us: Burlington Recreation and Parks offers many parks and specialized facilities located throughout the community for all types of recreation. Learn more about Burlington's unique parks and...
In Person Part Time- Sherwin-Williams
- Haw River, NC (9 miles from Burlington, NC)
- 1 day ago
- Haw River, NC (9 miles from Burlington, NC)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Associate - Lunch/Afternoon Shift
- Raising Cane's
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonFull Time Assistant Customer Service Manager DLT 306
- Harris Teeter
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
In Person Full TimePart Time Customer Service Associate
- City of Burlington NC
- Burlington, NC
- 1 day ago
- Burlington, NC
- 1 day ago
About us: The Customer Service division serves as the primary point of contact for customers regarding their utility accounts. Customers can visit or contact the office to establish new service,...
In Person Part TimeService Advisor Customer Service Experience Required
- Hudson Automotive Group
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
$70k-$120k+ Yearly Earning Potential for Top Performers State of the art Facilities UVeye Full Vehicle Imager and Established BDC Support Greensboro Honda, a Hudson Automotive Company, is actively...
In Person- Sherwin Williams
- Mebane, NC (14 miles from Burlington, NC)
- 2 days ago
- Mebane, NC (14 miles from Burlington, NC)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonSr Client Services Rep, Data Acquisition
- IQVIA Holdings Inc
- Burlington, NC
- 2 days ago
- Burlington, NC
- 2 days ago
About Cedar Gate Technologies Cedar Gate Technologies, an IQVIA business, enables payers, providers, employers, and service administrators to excel at value-based care with a unified technology...
In Person- Penske Truck Leasing
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
Assist Customer Service Representatives with their duties, provide temporary coverage for account activity, and handle rescheduling of missed or late loads....
In PersonWholesale - Customer Service Advocate (CSA)
- EssilorLuxottica Group
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
Requisition ID: 930592 Store #: E00843 Ops - Customer Svc - Admin Grnsb Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are...
In PersonCustomer Service Representative
- Ykkap America Inc
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
service representatives....
In Person- Taco Bell
- Whitsett, NC (6 miles from Burlington, NC)
- 5 days ago
- Whitsett, NC (6 miles from Burlington, NC)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCrew Member: Customer Service / Cashier
- Taco Bell
- Graham, NC (9 miles from Burlington, NC)
- 5 days ago
- Graham, NC (9 miles from Burlington, NC)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCommunity Solutions Customer Service Representative I
- Spectrum
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them...
In PersonDemographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Burlington, NC
Highest Education Level
Customer Service Representatives in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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