Customer Service Representative Jobs in Burlington, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(05592) - 1051 Alamanace Church Rd
- Greensboro, NC (15 miles from Burlington, NC)
- 6 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 hours ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(05597) - 5136 Randleman Rd
- Greensboro, NC (15 miles from Burlington, NC)
- 10 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Customer Service Rep(08912) - 3806 N Church St
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Customer Service - Self Storage Manager
- Hillsborough, NC (24 miles from Burlington, NC)
- 2 days ago
- Hillsborough, NC (24 miles from Burlington, NC)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Bilingual Member Service Representative II (Greensboro)
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Greensboro NC - Store Sales Specialist - Customer Service & Cashier
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...
Customer Account Representative
- Mebane, NC (14 miles from Burlington, NC)
- 2 days ago
- Mebane, NC (14 miles from Burlington, NC)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Full Time Assistant Customer Service Manager DLT
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
About O2 Fitness: O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean...
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
- Burlington, NC
- 9 days ago
- Burlington, NC
- 9 days ago
CUSTOMER SERVICE SUPPORT REP PATIENT BILLING CUSTOMER SERVICE At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all....
Remote Work- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
Store 2723786: 621 Green Valley Rd, Greensboro, North Carolina 27408 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Crew Member: Customer Service / Cashier
- Graham, NC (9 miles from Burlington, NC)
- 9 days ago
- Graham, NC (9 miles from Burlington, NC)
- 9 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Whitsett, NC (6 miles from Burlington, NC)
- 9 days ago
- Whitsett, NC (6 miles from Burlington, NC)
- 9 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Delivery Advocate
- Greensboro, NC (15 miles from Burlington, NC)
- 12 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 12 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
- Greensboro, NC (15 miles from Burlington, NC)
- 12 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 12 days ago
SUMMARY: The position of Customer Support Specialist provides for efficient and effective service to customers, prospective customers and branch personnel via inbound telephone calls, email...
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burlington, NC
Highest Education Level
Customer Service Representatives in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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