Customer Service Representative Jobs in Burlington, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative I-II
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
- Ramseur, NC (24 miles from Burlington, NC)
- 2 days ago
- Ramseur, NC (24 miles from Burlington, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Onsite Customer Support Specialist II
- Greensboro, NC (15 miles from Burlington, NC)
- 3 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 3 days ago
Role Details Type of Support: Omnichannel Contract Duration: Full-Time, Permanent Training Schedule: 8:00 AM - 5:00 PM ET | Monday - Friday Work Schedule: 8:00 AM - 5:00 PM ET | Monday - Friday...
- Graham, NC (9 miles from Burlington, NC)
- 4 days ago
- Graham, NC (9 miles from Burlington, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
This is an onsite position located in Burlington, NC. LabCorp is seeking a Customer Service Support Representative to join our team in Burlington, NC. This position will work with physician...
Part Time Customer Service Clerk
- Carrboro, NC (24 miles from Burlington, NC)
- 4 days ago
- Carrboro, NC (24 miles from Burlington, NC)
- 4 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Associate (part-time)- Mebane
- Mebane, NC (14 miles from Burlington, NC)
- 5 days ago
- Mebane, NC (14 miles from Burlington, NC)
- 5 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions Greets...
Customer Service Representative I-II
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Sr. Client Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
Senior Client Service Representative Are you an experienced finance professional who thrives on building strong client relationships? Prosperity Advisors LLC is a dynamic financial planning and...
Onsite Customer Support Specialist
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
Role Details Type of Support: Omnichannel Contract Duration: Full-Time, Permanent Training Schedule: 8:00 AM - 5:00 PM ET | Monday - Friday Work Schedule: 8:00 AM - 5:00 PM ET | Monday - Friday...
Retail Customer Service Cashier
- Mebane, NC (14 miles from Burlington, NC)
- 5 days ago
- Mebane, NC (14 miles from Burlington, NC)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- Randleman, NC (21 miles from Burlington, NC)
- 6 days ago
- Randleman, NC (21 miles from Burlington, NC)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 312291 Address: USA-NC-Randleman-103 Pointe South Drive Store Code: Store 00946 Front End (7217232) Food Lion has been providing an...
Customer Service / Parts Associate
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
Position Title: Customer Service / Parts Associate Department: Sales & Customer Service Reports to: Customer Service Manager Works with: Employees, Vendors, Customers and Engineers Do you...
Lead Customer Service Representative, Full or Part Time
- Siler City, NC (21 miles from Burlington, NC)
- 6 days ago
- Siler City, NC (21 miles from Burlington, NC)
- 6 days ago
Service Representative....
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burlington, NC
Highest Education Level
Customer Service Representatives in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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