Customer Service Representative Jobs in Burgaw, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wilmington, NC (20 miles from Burgaw, NC)
- 1 hour ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 1 hour ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Team Member (Cook/Customer Service)
- Hampstead, NC (17 miles from Burgaw, NC)
- 1 day ago
- Hampstead, NC (17 miles from Burgaw, NC)
- 1 day ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Service Rep(08989) Bell St & Carolina Beach Rd, Wilmington, NC
- Wilmington, NC (20 miles from Burgaw, NC)
- 1 day ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Wilmington, NC (20 miles from Burgaw, NC)
- 3 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Transportation Customer Service Representative
- Wilmington, NC (20 miles from Burgaw, NC)
- 4 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 4 days ago
Reports to the Lead Transportation Customer Service Representative....
Retail Customer Service Representative
- Leland, NC (22 miles from Burgaw, NC)
- 4 days ago
- Leland, NC (22 miles from Burgaw, NC)
- 4 days ago
, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products....
Customer Service Representatives
- Wilmington, NC (20 miles from Burgaw, NC)
- 5 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 5 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816310 Location: Wilmington, North CarolinaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Wilmington, NC (20 miles from Burgaw, NC)
- 5 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 5 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Team Member - Surf City (NC0113)
- Hampstead, NC (17 miles from Burgaw, NC)
- 6 days ago
- Hampstead, NC (17 miles from Burgaw, NC)
- 6 days ago
Job Details Job Location : Hamstead, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
- Wilmington, NC (20 miles from Burgaw, NC)
- 10 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Wilmington, NC (20 miles from Burgaw, NC)
- 13 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 13 days ago
Greater Wilmington, NC Area Corning Credit Union is seeking full-time Member Service Representatives to join our team in the Wilmington, NC market. Corning Credit Union (CCU) is one of the leading...
Customer Service Rep(08861) Village Rd, Leland, NC
- Leland, NC (22 miles from Burgaw, NC)
- 14 days ago
- Leland, NC (22 miles from Burgaw, NC)
- 14 days ago
You'll love the buzz of friendly competition.There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs)....
Medical Screener - Reception Technician (Customer Service)
- Wilmington, NC (20 miles from Burgaw, NC)
- 18 days ago
- Wilmington, NC (20 miles from Burgaw, NC)
- 18 days ago
The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process....
Lead Customer Service Representative, Full or Part Time
- Holly Ridge, NC (23 miles from Burgaw, NC)
- 18 days ago
- Holly Ridge, NC (23 miles from Burgaw, NC)
- 18 days ago
Store 2704488: 100 US-17, Holly Ridge, North Carolina 28445 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Wallace, NC (13 miles from Burgaw, NC)
- 19 days ago
- Wallace, NC (13 miles from Burgaw, NC)
- 19 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
Demographic Data for Burgaw, NC
Moving to Burgaw, NC? Find some basic demographic data about Burgaw, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burgaw, NC
Highest Education Level
Customer Service Representatives in Burgaw, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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