Customer Service Representative Jobs in Browns Summit, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 95 Jobs

Customer Service/Sales

  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 9 hours ago
  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 9 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Associate

  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 10 hours ago
  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Medical Equipment Customer Service Representative

  • High Point, NC (24 miles from Browns Summit, NC)
  • 1 day ago
  • High Point, NC (24 miles from Browns Summit, NC)
  • 1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Rep(05592) - 1051 Alamanace Church Rd

  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 1 day ago
  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 1 day ago

Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...

Customer Service Rep(05597) - 5136 Randleman Rd

  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 1 day ago
  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...

Customer Service Rep(08912) - 3806 N Church St

  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 2 days ago
  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 2 days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...

Bilingual Member Service Representative II (Greensboro)

  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 3 days ago
  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 3 days ago

Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...

Greensboro NC - Store Sales Specialist - Customer Service & Cashier

  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 4 days ago
  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 4 days ago

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...

Customer Account Representative

  • Mebane, NC (23 miles from Browns Summit, NC)
  • 4 days ago
  • Mebane, NC (23 miles from Browns Summit, NC)
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Full Time Assistant Customer Service Manager DLT

  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 5 days ago
  • Greensboro, NC (10 miles from Browns Summit, NC)
  • 5 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Customer Service Associate - Temporary

  • Summerfield, NC (11 miles from Browns Summit, NC)
  • 5 days ago
  • Summerfield, NC (11 miles from Browns Summit, NC)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

  • Summerfield, NC (11 miles from Browns Summit, NC)
  • 7 days ago
  • Summerfield, NC (11 miles from Browns Summit, NC)
  • 7 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439765 Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy,...

Customer Service Representative (CSR)

  • Mayodan, NC (23 miles from Browns Summit, NC)
  • 7 days ago
  • Mayodan, NC (23 miles from Browns Summit, NC)
  • 7 days ago

The primary role of the Customer Logistics Coordinator is to interact with customers to address their concerns, answer their questions and assist them with their needs. This position is performed...

Overnight Customer Service Representative

  • Colfax, NC (19 miles from Browns Summit, NC)
  • 7 days ago
  • Colfax, NC (19 miles from Browns Summit, NC)
  • 7 days ago

Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • High Point, NC (24 miles from Browns Summit, NC)
  • 7 days ago
  • High Point, NC (24 miles from Browns Summit, NC)
  • 7 days ago

Customer Service Representative Hooker Furnishings Corporation (NASDAQ: HOFT), is currently recruiting for our Customer Service team to work in either our High Point, NC office or Martinsville, VA office...

Demographic Data for Browns Summit, NC

Moving to Browns Summit, NC? Find some basic demographic data about Browns Summit, NC below.


Local
National
12,417
140
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Browns Summit, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Browns Summit, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Browns Summit, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »