Customer Service Representative Jobs in Broadway, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Fuquay Varina, NC (12 miles from Broadway, NC)
- 10 hours ago
- Fuquay Varina, NC (12 miles from Broadway, NC)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05517) - 2922 Bragg Blvd.
- Fayetteville, NC (24 miles from Broadway, NC)
- 19 hours ago
- Fayetteville, NC (24 miles from Broadway, NC)
- 19 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Full Time Assistant Customer Service Manager
- Apex, NC (20 miles from Broadway, NC)
- 1 day ago
- Apex, NC (20 miles from Broadway, NC)
- 1 day ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Fuquay Varina, NC (12 miles from Broadway, NC)
- 1 day ago
- Fuquay Varina, NC (12 miles from Broadway, NC)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Foreclosure - Status - Client Service Representative
- Fayetteville, NC (24 miles from Broadway, NC)
- 2 days ago
- Fayetteville, NC (24 miles from Broadway, NC)
- 2 days ago
As a Client Service Representative on our Status team in our Foreclosure department, you will provide support to our attorneys as they represent mortgage servicers in civil action related to...
Customer Service Rep(08940) - 1368 N Main St.
- Fuquay Varina, NC (12 miles from Broadway, NC)
- 3 days ago
- Fuquay Varina, NC (12 miles from Broadway, NC)
- 3 days ago
Company Description Job Description Job Duties Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing...
Customer Service Rep(08829) - 78 N. McKinley St
- Coats, NC (18 miles from Broadway, NC)
- 3 days ago
- Coats, NC (18 miles from Broadway, NC)
- 3 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Pharmacy Customer Service Associate
- Fayetteville, NC (24 miles from Broadway, NC)
- 4 days ago
- Fayetteville, NC (24 miles from Broadway, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Fayetteville, NC (24 miles from Broadway, NC)
- 5 days ago
- Fayetteville, NC (24 miles from Broadway, NC)
- 5 days ago
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....
Bilingual Member Service Representative II (Fayetteville)
- Fayetteville, NC (24 miles from Broadway, NC)
- 5 days ago
- Fayetteville, NC (24 miles from Broadway, NC)
- 5 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Customer Service Representative / CSR
- Sanford, NC (16 miles from Broadway, NC)
- 5 days ago
- Sanford, NC (16 miles from Broadway, NC)
- 5 days ago
Comfort First Heating & Cooling of Sanford, NC is seeking an enthusiastic, organized, and detail-oriented full-time Customer Service Representative / CSR to provide maximum customer service, accurately...
Client Services Representative
- Fayetteville, NC (24 miles from Broadway, NC)
- 5 days ago
- Fayetteville, NC (24 miles from Broadway, NC)
- 5 days ago
Job Description Busy AAHA accredited practice seeking a full-time Client Service Representative. You should be able to work flexible hours, from 7:30 am to 7:00 pm Monday through Friday. Must have...
Customer Service Team Member - Sanford, NC (NC0107)
- Sanford, NC (16 miles from Broadway, NC)
- 6 days ago
- Sanford, NC (16 miles from Broadway, NC)
- 6 days ago
Job Details Job Location : Sanford, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative II (PPPO)
- Fayetteville, NC (24 miles from Broadway, NC)
- 6 days ago
- Fayetteville, NC (24 miles from Broadway, NC)
- 6 days ago
Customer Service Representative II will listen to, receives, and resolve complaints....
Customer Service Representatives
- Fayetteville, NC (24 miles from Broadway, NC)
- 7 days ago
- Fayetteville, NC (24 miles from Broadway, NC)
- 7 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816306 Location: Fayetteville, North CarolinaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkDemographic Data for Broadway, NC
Moving to Broadway, NC? Find some basic demographic data about Broadway, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Broadway, NC
Highest Education Level
Customer Service Representatives in Broadway, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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