Customer Service Representative Jobs in Brevard, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Canton, NC (18 miles from Brevard, NC)
- 11 hours ago
- Canton, NC (18 miles from Brevard, NC)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Travelers Rest, SC (21 miles from Brevard, NC)
- 2 days ago
- Travelers Rest, SC (21 miles from Brevard, NC)
- 2 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Rep(05634) - 2 Benton Rd Ste A
- Travelers Rest, SC (21 miles from Brevard, NC)
- 2 days ago
- Travelers Rest, SC (21 miles from Brevard, NC)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(08807) - 78 New Cycle Hwy
- Canton, NC (18 miles from Brevard, NC)
- 2 days ago
- Canton, NC (18 miles from Brevard, NC)
- 2 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Leader - Smokey Park Dr - 0646
- Candler, NC (20 miles from Brevard, NC)
- 4 days ago
- Candler, NC (20 miles from Brevard, NC)
- 4 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Representative, Physician Practice
- Arden, NC (20 miles from Brevard, NC)
- 6 days ago
- Arden, NC (20 miles from Brevard, NC)
- 6 days ago
Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Immediate Hire Customer Service
- Hendersonville, NC (18 miles from Brevard, NC)
- 7 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 7 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Account Representative
- Hendersonville, NC (18 miles from Brevard, NC)
- 8 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
IMMEDIATE HIRE Customer Service Representative
- Hendersonville, NC (18 miles from Brevard, NC)
- 8 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 8 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Service Representative - PBMD Behavioral Health - Hendersonville
- Hendersonville, NC (18 miles from Brevard, NC)
- 11 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 11 days ago
Customer Service Representative - PBMD Behavioral Health - Hendersonville 3.8 3.8 out of 5 stars 1027 Fleming Street, Hendersonville, NC 28791 Description Our team is growing!...
Relief Customer Service Representative Driver
- Canton, NC (18 miles from Brevard, NC)
- 13 days ago
- Canton, NC (18 miles from Brevard, NC)
- 13 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Customer Service Representative (CSR) - Physician Practice
- Brevard, NC
- 14 days ago
- Brevard, NC
- 14 days ago
The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Customer Service Representative
- Canton, NC (18 miles from Brevard, NC)
- 14 days ago
- Canton, NC (18 miles from Brevard, NC)
- 14 days ago
The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...
Full Time Assistant Customer Service Manager DLT
- Hendersonville, NC (18 miles from Brevard, NC)
- 15 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 15 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Comporium is a diversified communications company providing a Quintuple Play of five services -- voice, video, data, wireless and security -- at the retail level; as well as, providing security...
Demographic Data for Brevard, NC
Moving to Brevard, NC? Find some basic demographic data about Brevard, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brevard, NC
Highest Education Level
Customer Service Representatives in Brevard, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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