Customer Service Representative Jobs in Brevard, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
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In PersonCustomer Service Representative, Physician Practice
- UNC Health Care Systems
- Brevard, NC
- 14 days ago
- Brevard, NC
- 14 days ago
Summary: The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
In PersonThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
In PersonCustomer Service/Cashier/ Counter
- McDonalds
- Canton, NC (18 miles from Brevard, NC)
- 14 days ago
- Canton, NC (18 miles from Brevard, NC)
- 14 days ago
Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Position is customer...
In Person- Food Lion
- Travelers Rest, SC (21 miles from Brevard, NC)
- 14 days ago
- Travelers Rest, SC (21 miles from Brevard, NC)
- 14 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 502035 Address: USA-SC-Travelers Rest-148 Walnut Lane Store Code: Store 02868 Front End (7238814) Food Lion has been providing an...
In Person Part Time- Spinx
- Easley, SC (24 miles from Brevard, NC)
- 14 days ago
- Easley, SC (24 miles from Brevard, NC)
- 14 days ago
The role of a Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...
In PersonCore Customer Service Rep (302)
- Spinx
- Cashiers, NC (21 miles from Brevard, NC)
- 14 days ago
- Cashiers, NC (21 miles from Brevard, NC)
- 14 days ago
The role of a Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...
In PersonDeli Customer Service Rep (226)
- Spinx
- Easley, SC (24 miles from Brevard, NC)
- 14 days ago
- Easley, SC (24 miles from Brevard, NC)
- 14 days ago
The role of a Deli Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...
In PersonCustomer Service Representative
- U-Haul
- Hendersonville, NC (18 miles from Brevard, NC)
- 16 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Rep(05566) - 825 Spartanburg Hwy
- Domino's Pizza
- Hendersonville, NC (18 miles from Brevard, NC)
- 24 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 24 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
In PersonCustomer Service & Collections Representative - Hendersonville
- Terminix Service, Inc.
- Flat Rock, NC (21 miles from Brevard, NC)
- 27 days ago
- Flat Rock, NC (21 miles from Brevard, NC)
- 27 days ago
Customer Service & Collections Representative Location: Flat Rock NC (Work will be performed at this location) Pay: $17.50/ hr. Starting Pay + Commission Day shift schedule: Monday - Friday, 8:00...
In PersonMulti-Location Customer Service Specialist
- Sherwin Williams
- Easley, SC (24 miles from Brevard, NC)
- 29 days ago
- Easley, SC (24 miles from Brevard, NC)
- 29 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonFront of House Customer Service
- Chick-fil-A
- Travelers Rest, SC (21 miles from Brevard, NC)
- 30+ days ago
- Travelers Rest, SC (21 miles from Brevard, NC)
- 30+ days ago
Thank you for your interest in working with Chick-fil-A! When you join the team at Travelers Rest/Cherrydale, you can expect a culture of care and a leadership team who wants you to succeed! In...
In PersonCustomer Service Representative (Sr. Loan Consultant)
- Lendmark Financial Services, LLC
- Travelers Rest, SC (21 miles from Brevard, NC)
- 30+ days ago
- Travelers Rest, SC (21 miles from Brevard, NC)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In Person- Home Depot
- Hendersonville, NC (18 miles from Brevard, NC)
- 30+ days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
In PersonDemographic Data for Brevard, NC
Moving to Brevard, NC? Find some basic demographic data about Brevard, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Brevard, NC
Highest Education Level
Customer Service Representatives in Brevard, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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