Customer Service Representative Jobs in Brevard, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- Fletcher, NC (23 miles from Brevard, NC)
- 6 hours ago
- Fletcher, NC (23 miles from Brevard, NC)
- 6 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Responsible for outbound calls - using call center software Develop and maintain working knowledge of current products and services offered by the company Answer all calls and emails in a timely...
Customer Service Rep(08853) 6482 Brevard Rd
- Etowah, NC (11 miles from Brevard, NC)
- 1 day ago
- Etowah, NC (11 miles from Brevard, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service/Cashier/ Counter
- Hendersonville, NC (24 miles from Brevard, NC)
- 2 days ago
- Hendersonville, NC (24 miles from Brevard, NC)
- 2 days ago
Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Position is customer...
Customer Service/Cashiers/ Hospitality
- Hendersonville, NC (24 miles from Brevard, NC)
- 2 days ago
- Hendersonville, NC (24 miles from Brevard, NC)
- 2 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
- Easley, SC (24 miles from Brevard, NC)
- 2 days ago
- Easley, SC (24 miles from Brevard, NC)
- 2 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Advocate Clerk-1st Shift Warehouse
- Fletcher, NC (23 miles from Brevard, NC)
- 4 days ago
- Fletcher, NC (23 miles from Brevard, NC)
- 4 days ago
Customer Advocate Support bringing the right people to the right place. By creating desirable solutions and great experiences that enrich people's daily lives and the health of our planet, we want...
Eyewear Customer Service/Sales Advisor Part Time
- Arden, NC (20 miles from Brevard, NC)
- 5 days ago
- Arden, NC (20 miles from Brevard, NC)
- 5 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Part Time Customer Service Clerk
- Hendersonville, NC (18 miles from Brevard, NC)
- 8 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 8 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Full Time Assistant Customer Service Manager DLT
- Hendersonville, NC (18 miles from Brevard, NC)
- 15 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 15 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service Representative
- Arden, NC (20 miles from Brevard, NC)
- 16 days ago
- Arden, NC (20 miles from Brevard, NC)
- 16 days ago
Carlisle Companies Incorporated, a worldwide leading diversified manufacturer of premium building products and related technology has an immediate opening for a Customer Service Representative I to...
Core Customer Service Rep (141)
- Pickens, SC (19 miles from Brevard, NC)
- 19 days ago
- Pickens, SC (19 miles from Brevard, NC)
- 19 days ago
The role of a Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...
Customer Service Associate Job
- Arden, NC (20 miles from Brevard, NC)
- 20 days ago
- Arden, NC (20 miles from Brevard, NC)
- 20 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 360...
- Flat Rock, NC (21 miles from Brevard, NC)
- 21 days ago
- Flat Rock, NC (21 miles from Brevard, NC)
- 21 days ago
Terminix Service IncinHendersonville, NChas the opportunity to add a member to the office team for afull time Customer Care Specialist.All work is performed in person in Flat Rock NCApply for this...
Demographic Data for Brevard, NC
Moving to Brevard, NC? Find some basic demographic data about Brevard, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brevard, NC
Highest Education Level
Customer Service Representatives in Brevard, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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