Customer Service Representative Jobs in Boiling Springs, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Team Member - Boiling Springs, SC (SC0312)
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 2 days ago
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 2 days ago
Job Details Job Location : Boiling Springs, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Pharmacy Customer Service Associate
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 3 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 5 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 5 days ago
Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....
- Forest City, NC (13 miles from Boiling Springs, NC)
- 6 days ago
- Forest City, NC (13 miles from Boiling Springs, NC)
- 6 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
Customer Service Representative (Loan Consultant II)
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 16 days ago
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 16 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Associate - Emergency Services Support - Spindale, North Carolina
- Spindale, NC (17 miles from Boiling Springs, NC)
- 20 days ago
- Spindale, NC (17 miles from Boiling Springs, NC)
- 20 days ago
Be the Voice of Assurance When It Matters Most. At Fusion CX, we are not just building a better customer experience but supporting moments that matter. As a Customer Service Associate based in our...
Deli Core Customer Service Rep (218)
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 23 days ago
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 23 days ago
The role of a Deli Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...
Customer Service - Donor Support Technician
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 24 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 24 days ago
Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during...
Medical Screener - Reception Technician (Customer Service)
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 24 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 24 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 24 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 24 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Forest City, NC (13 miles from Boiling Springs, NC)
- 25 days ago
- Forest City, NC (13 miles from Boiling Springs, NC)
- 25 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 266141 Address: USA-NC-Forest City-668 S. Broadway Store Code: Store 02652 Front End (7235995) Food Lion has been providing an easy,...
Retail Customer Service Cashier
- Blacksburg, SC (14 miles from Boiling Springs, NC)
- 25 days ago
- Blacksburg, SC (14 miles from Boiling Springs, NC)
- 25 days ago
Req ID: 458842 Address: 116 Priester Road Blacksburg, SC, 29702 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 26 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 26 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 370994 Address: USA-NC-Gastonia-3680 South New Hope Rd Store Code: Store 02669 Front End (7236299) Food Lion has been providing an...
Team Member (Cook/Customer Service)
- Kings Mountain, NC (15 miles from Boiling Springs, NC)
- 27 days ago
- Kings Mountain, NC (15 miles from Boiling Springs, NC)
- 27 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Account Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 29 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 29 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Boiling Springs, NC
Highest Education Level
Customer Service Representatives in Boiling Springs, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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