Customer Service Representative Jobs in Benson, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Holly Springs, NC (24 miles from Benson, NC)
- 16 hours ago
- Holly Springs, NC (24 miles from Benson, NC)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkRetail Sales Associate / Customer Service
- Clayton, NC (13 miles from Benson, NC)
- 2 days ago
- Clayton, NC (13 miles from Benson, NC)
- 2 days ago
Overview Join Our Team at Elements Massage Clayton Were Hiring Front Desk Sales Associates! Are you a friendly, outgoing, and organized individual with a passion for customer service? Do you want...
- Fuquay Varina, NC (20 miles from Benson, NC)
- 2 days ago
- Fuquay Varina, NC (20 miles from Benson, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08841) - 375 Athletic Club Blvd
- Clayton, NC (13 miles from Benson, NC)
- 5 days ago
- Clayton, NC (13 miles from Benson, NC)
- 5 days ago
Customer Service Rep(08841) - 375 Athletic Club Blvd 3.4 3.4 out of 5 stars 375 Athletic Club Boulevard, Clayton, NC 27527 Job Description The main requirement for Domino's Pizza Customer Service Representative...
Customer Service Rep(08940) - 1368 N Main St.
- Fuquay Varina, NC (20 miles from Benson, NC)
- 6 days ago
- Fuquay Varina, NC (20 miles from Benson, NC)
- 6 days ago
Company Description Job Description Job Duties Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing...
Customer Service Rep(08829) - 78 N. McKinley St
- Coats, NC (9 miles from Benson, NC)
- 6 days ago
- Coats, NC (9 miles from Benson, NC)
- 6 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Team Member (Cook/Customer Service)
- Clayton, NC (13 miles from Benson, NC)
- 8 days ago
- Clayton, NC (13 miles from Benson, NC)
- 8 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Service Driver/Warehouse
- Goldsboro, NC (22 miles from Benson, NC)
- 8 days ago
- Goldsboro, NC (22 miles from Benson, NC)
- 8 days ago
Dillon Supply Company is the Southeast's leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on...
Customer Account Representative
- Dunn, NC (10 miles from Benson, NC)
- 10 days ago
- Dunn, NC (10 miles from Benson, NC)
- 10 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Goldsboro, NC (22 miles from Benson, NC)
- 12 days ago
- Goldsboro, NC (22 miles from Benson, NC)
- 12 days ago
Veritas-HHS seeks a Customer Service Representative to work at the Wayne County Child Support Services office located in Goldsboro, NC....
Customer Service Rep(05522) - 1174 N Main St.
- Lillington, NC (21 miles from Benson, NC)
- 12 days ago
- Lillington, NC (21 miles from Benson, NC)
- 12 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Customer Service Representative / Project Manager in Garner,NC,US
- Garner, NC (16 miles from Benson, NC)
- 13 days ago
- Garner, NC (16 miles from Benson, NC)
- 13 days ago
Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events...
- Holly Springs, NC (24 miles from Benson, NC)
- 14 days ago
- Holly Springs, NC (24 miles from Benson, NC)
- 14 days ago
About O2 Fitness: O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean...
Customer Service Associate Job
- Fuquay Varina, NC (20 miles from Benson, NC)
- 14 days ago
- Fuquay Varina, NC (20 miles from Benson, NC)
- 14 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 7510...
- Fuquay Varina, NC (20 miles from Benson, NC)
- 16 days ago
- Fuquay Varina, NC (20 miles from Benson, NC)
- 16 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
Demographic Data for Benson, NC
Moving to Benson, NC? Find some basic demographic data about Benson, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Benson, NC
Highest Education Level
Customer Service Representatives in Benson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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