Customer Service Representative Jobs in Bakersville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Jonesborough, TN (21 miles from Bakersville, NC)
- 1 day ago
- Jonesborough, TN (21 miles from Bakersville, NC)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Jonesborough [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Representative
- Elizabethton, TN (23 miles from Bakersville, NC)
- 2 days ago
- Elizabethton, TN (23 miles from Bakersville, NC)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part-Time Collections/Customer Service Clerk
- Johnson City, TN (19 miles from Bakersville, NC)
- 4 days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 4 days ago
The City of Johnson City, Tennessee is currently accepting online applications for a Part-Time Collections/Customer Service Clerk in the Finance Department to work 28 hours per week. The employee...
- Elizabethton, TN (23 miles from Bakersville, NC)
- 5 days ago
- Elizabethton, TN (23 miles from Bakersville, NC)
- 5 days ago
Starting Pay: $12.00/hour As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends,...
Overnight Customer Service Representative
- Johnson City, TN (19 miles from Bakersville, NC)
- 7 days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 7 days ago
Our Overnight Customer Service Representatives help customers online, in person, and over the phone. You'll provide our customers with a world-class customer experience....
Customer Service Representative (Order Entry) - Lead
- Johnson City, TN (19 miles from Bakersville, NC)
- 17 days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 17 days ago
Nearest Major Market: Asheville Nearest Secondary Market: Knoxville Job Segment: Wastewater, Water Treatment, Customer Service Representative, HVAC, Engineering, Customer Service, Operations...
Customer Service Representative
- Johnson City, TN (19 miles from Bakersville, NC)
- 20 days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 20 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
- Erwin, TN (13 miles from Bakersville, NC)
- 23 days ago
- Erwin, TN (13 miles from Bakersville, NC)
- 23 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437711 Address: USA-TN-Erwin-915 N. Main Street Store Code: Store 00323 Front End (7208649) Food Lion has been providing an easy,...
Experienced Customer Service Part Time Associate
- Johnson City, TN (19 miles from Bakersville, NC)
- 23 days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 23 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(05473) - 1946 West Elk Avenue
- Elizabethton, TN (23 miles from Bakersville, NC)
- 29 days ago
- Elizabethton, TN (23 miles from Bakersville, NC)
- 29 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
Customer Service Rep(05470) - 745 W. Walnut St. Johnson City Tn
- Johnson City, TN (19 miles from Bakersville, NC)
- 29 days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 29 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
Customer Service Specialist - Starting at $19/hr - Gray, TN- Hiring for August & September!
- Johnson City, TN (19 miles from Bakersville, NC)
- 30+ days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 30+ days ago
Train on site/ Home Office Program This position requires you to complete training on site at 4721 Lake Park Drive Johnson City, TN 37615. After training, you may have the option to participate in...
Remote WorkCustomer Service Representative - Tri-Cities, TN
- Johnson City, TN (19 miles from Bakersville, NC)
- 30+ days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 30+ days ago
Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals....
- Johnson City, TN (19 miles from Bakersville, NC)
- 30+ days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 30+ days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
- Johnson City, TN (19 miles from Bakersville, NC)
- 30+ days ago
- Johnson City, TN (19 miles from Bakersville, NC)
- 30+ days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Demographic Data for Bakersville, NC
Moving to Bakersville, NC? Find some basic demographic data about Bakersville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bakersville, NC
Highest Education Level
Customer Service Representatives in Bakersville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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