Customer Service Representative Jobs in Albemarle, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service/Lot Attendant
- Concord, NC (17 miles from Albemarle, NC)
- 5 hours ago
- Concord, NC (17 miles from Albemarle, NC)
- 5 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Concord, NC (17 miles from Albemarle, NC)
- 17 hours ago
- Concord, NC (17 miles from Albemarle, NC)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Concord, NC (17 miles from Albemarle, NC)
- 5 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 5 days ago
Customer Service Representative Job Description We are seeking a dedicated Account/Customer Support Representative to efficiently process orders with precision, adhering to policies and procedures while...
Pharmacy Customer Service Associate
- Concord, NC (17 miles from Albemarle, NC)
- 10 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Oakboro, NC (10 miles from Albemarle, NC)
- 12 days ago
- Oakboro, NC (10 miles from Albemarle, NC)
- 12 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438756 Address: USA-NC-Oakboro-Nc Hwy 138 & Sr 1974 Store Code: Store 00735 Front End (7214507) Food Lion has been providing an easy,...
Customer Service Rep(08844) - 7600 NC Hwy 73 E
- Mount Pleasant, NC (11 miles from Albemarle, NC)
- 13 days ago
- Mount Pleasant, NC (11 miles from Albemarle, NC)
- 13 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
- Wadesboro, NC (20 miles from Albemarle, NC)
- 14 days ago
- Wadesboro, NC (20 miles from Albemarle, NC)
- 14 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438414 Address: USA-NC-Wadesboro-1043 E Caswell St Store Code: Store 00659 Front End (7213714) Food Lion has been providing an easy,...
Customer Service Representative a Financial Services
- Concord, NC (17 miles from Albemarle, NC)
- 16 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 16 days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you'll be a part of bringing humanity to business. #experienceTTEC....
Part Time Customer Service Clerk
- Concord, NC (17 miles from Albemarle, NC)
- 17 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 17 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Concord, NC (17 miles from Albemarle, NC)
- 19 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 19 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service Representative
- Marshville, NC (24 miles from Albemarle, NC)
- 19 days ago
- Marshville, NC (24 miles from Albemarle, NC)
- 19 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Loss Prevention Customer Service Associate
- Concord, NC (17 miles from Albemarle, NC)
- 20 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 20 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(08858) - 2900 Derita Rd Suite 10
- Concord, NC (17 miles from Albemarle, NC)
- 27 days ago
- Concord, NC (17 miles from Albemarle, NC)
- 27 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative Financial Services
- Concord, NC (17 miles from Albemarle, NC)
- 30+ days ago
- Concord, NC (17 miles from Albemarle, NC)
- 30+ days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you’ll be a part of bringing humanity to business. #experienceTTEC....
Lead Customer Service Representative
- Granite Quarry, NC (23 miles from Albemarle, NC)
- 45+ days ago
- Granite Quarry, NC (23 miles from Albemarle, NC)
- 45+ days ago
Service Representative....
Demographic Data for Albemarle, NC
Moving to Albemarle, NC? Find some basic demographic data about Albemarle, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Albemarle, NC
Highest Education Level
Customer Service Representatives in Albemarle, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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