Customer Service Representative Jobs in Advance, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lexington, NC (20 miles from Advance, NC)
- 1 day ago
- Lexington, NC (20 miles from Advance, NC)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Lexington, NC (20 miles from Advance, NC)
- 6 days ago
- Lexington, NC (20 miles from Advance, NC)
- 6 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Receptionist and Customer Service Specialist
- Winston Salem, NC (17 miles from Advance, NC)
- 20 hours ago
- Winston Salem, NC (17 miles from Advance, NC)
- 20 hours ago
Position Classification Title Temp Hourly FLSA Non-Exempt Position Class (Extract From Banner or PA) 55555 Position Overview Position Summary The Receptionist and Customer Service Specialist...
Client Service Specialist (Teller)
- Mocksville, NC (8 miles from Advance, NC)
- 1 day ago
- Mocksville, NC (8 miles from Advance, NC)
- 1 day ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Pharmacy Customer Service Associate
- Salisbury, NC (16 miles from Advance, NC)
- 1 day ago
- Salisbury, NC (16 miles from Advance, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time Customer Service Clerk
- Winston Salem, NC (17 miles from Advance, NC)
- 1 day ago
- Winston Salem, NC (17 miles from Advance, NC)
- 1 day ago
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative
- Harmony, NC (18 miles from Advance, NC)
- 1 day ago
- Harmony, NC (18 miles from Advance, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(05546) - 2205 Kirkwood Street
- High Point, NC (24 miles from Advance, NC)
- 1 day ago
- High Point, NC (24 miles from Advance, NC)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- High Point, NC (24 miles from Advance, NC)
- 1 day ago
- High Point, NC (24 miles from Advance, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 440960 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
- High Point, NC (24 miles from Advance, NC)
- 2 days ago
- High Point, NC (24 miles from Advance, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440959 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
- Lexington, NC (20 miles from Advance, NC)
- 2 days ago
- Lexington, NC (20 miles from Advance, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Winston Salem, NC (17 miles from Advance, NC)
- 2 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 2 days ago
Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues, and we're looking for people to assist...
Customer Service Rep(08960) - 4760 Walkertown Plaza Drive
- Walkertown, NC (22 miles from Advance, NC)
- 2 days ago
- Walkertown, NC (22 miles from Advance, NC)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Winston Salem, NC (17 miles from Advance, NC)
- 3 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 3 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Medical Equipment Customer Service Representative
- High Point, NC (24 miles from Advance, NC)
- 3 days ago
- High Point, NC (24 miles from Advance, NC)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Advance, NC
Moving to Advance, NC? Find some basic demographic data about Advance, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Advance, NC
Highest Education Level
Customer Service Representatives in Advance, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »