Customer Service Representative Jobs in Aberdeen, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Customer Service Rep(8961) Inside Walmart

  • Cameron, NC (19 miles from Aberdeen, NC)
  • 16 hours ago
  • Cameron, NC (19 miles from Aberdeen, NC)
  • 16 hours ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service Associate

  • Rockingham, NC (22 miles from Aberdeen, NC)
  • 11 days ago
  • Rockingham, NC (22 miles from Aberdeen, NC)
  • 11 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate Job

  • Rockingham, NC (22 miles from Aberdeen, NC)
  • 20 days ago
  • Rockingham, NC (22 miles from Aberdeen, NC)
  • 20 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at...

Part Time Customer Service Clerk

  • Carthage, NC (16 miles from Aberdeen, NC)
  • 21 days ago
  • Carthage, NC (16 miles from Aberdeen, NC)
  • 21 days ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Customer Service Rep(08810) - 311 Harris Ave

  • Raeford, NC (15 miles from Aberdeen, NC)
  • 90+ days ago
  • Raeford, NC (15 miles from Aberdeen, NC)
  • 90+ days ago

These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....

Member Service Representative (Part-Time) - Cameron

  • Cameron, NC (19 miles from Aberdeen, NC)
  • 30+ days ago
  • Cameron, NC (19 miles from Aberdeen, NC)
  • 30+ days ago

Member Service Representative (Part-Time) - Cameron Cameron, NC, United States (On-site) Job Description To provide members and prospective members the full range of products and services offered...

Customer Service Representative

  • Southern Pines, NC (5 miles from Aberdeen, NC)
  • 45+ days ago
  • Southern Pines, NC (5 miles from Aberdeen, NC)
  • 45+ days ago

Service Representative....

Customer Service Representative

  • Pinehurst, NC (5 miles from Aberdeen, NC)
  • 45+ days ago
  • Pinehurst, NC (5 miles from Aberdeen, NC)
  • 45+ days ago

Customer Service Representative Location: Pinehurst, NC Industry: Manufacturing Pay: $19=$21 hr Hours/Lunch: M-F 8am-4:30pm or 8:30-5 Job Summary: The Customer Service Representative/Sales Liaison will...

Branch Customer Service Rep - Southern Pines

  • Southern Pines, NC (5 miles from Aberdeen, NC)
  • 45+ days ago
  • Southern Pines, NC (5 miles from Aberdeen, NC)
  • 45+ days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Customer Service Representative

  • Carthage, NC (16 miles from Aberdeen, NC)
  • 45+ days ago
  • Carthage, NC (16 miles from Aberdeen, NC)
  • 45+ days ago

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support....

Customer Service Rep(04456) - 1205 E Broad Ave

  • Rockingham, NC (22 miles from Aberdeen, NC)
  • 90+ days ago
  • Rockingham, NC (22 miles from Aberdeen, NC)
  • 90+ days ago

These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....

Customer Service Rep(08811) - 7082 Fayetteville Rd

  • Raeford, NC (15 miles from Aberdeen, NC)
  • 90+ days ago
  • Raeford, NC (15 miles from Aberdeen, NC)
  • 90+ days ago

These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....

Customer Service Rep(05563) - 145 West Plaza Dr unit F

  • Seven Lakes, NC (9 miles from Aberdeen, NC)
  • 90+ days ago
  • Seven Lakes, NC (9 miles from Aberdeen, NC)
  • 90+ days ago

The main requirement for Dominos Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service...

Customer Service Rep(05596) - 13045 NC HWY 24-27

  • Robbins, NC (23 miles from Aberdeen, NC)
  • 90+ days ago
  • Robbins, NC (23 miles from Aberdeen, NC)
  • 90+ days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...

Customer Service Rep(08970) - 327 W Main St

  • Biscoe, NC (22 miles from Aberdeen, NC)
  • 90+ days ago
  • Biscoe, NC (22 miles from Aberdeen, NC)
  • 90+ days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...

Demographic Data for Aberdeen, NC

Moving to Aberdeen, NC? Find some basic demographic data about Aberdeen, NC below.


Local
National
13,500
392
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Aberdeen, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Aberdeen, NC offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Aberdeen, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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