Customer Service Representative Jobs in Morrisville, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 188 Jobs

Customer Service Representative - FT

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 7 days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 7 days ago

$14.00/hourShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...

Customer Service Associate

  • Apex, NC (11 miles from Morrisville, NC)
  • 5 hours ago
  • Apex, NC (11 miles from Morrisville, NC)
  • 5 hours ago

Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a Counter Sales role. This full-time Customer Service/Counter Sales Associate will focus on...

Customer Service Representative

  • Cary, NC (7 miles from Morrisville, NC)
  • 15 hours ago
  • Cary, NC (7 miles from Morrisville, NC)
  • 15 hours ago

Company Description Job Description Cornerstone Building Brands is looking for an energetic, efficient and friendly Customer Service Representative to join our Environmental StoneWorks team....

Client Service Representative

  • Fuquay Varina, NC (22 miles from Morrisville, NC)
  • 17 hours ago
  • Fuquay Varina, NC (22 miles from Morrisville, NC)
  • 17 hours ago

We are seeking an individual with a positive attitude and a "go getter" personality to join our growing team at VCA Broad Street Animal Hospital. We are located in Fuquay- Varina. The skill set we...

PT Customer Service Leader

  • Wake Forest, NC (17 miles from Morrisville, NC)
  • 1 day ago
  • Wake Forest, NC (17 miles from Morrisville, NC)
  • 1 day ago

Category/Area of Expertise: Retail Operations Job Requisition: 433269 Address: USA-NC-Wake Forest-161 Crenshaw Corner Drive Store Code: Store 02227 Front End (7231562) Food Lion has been providing...

Customer Service Consultant - Remote (Raleigh)

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago

7974 - Raleigh CEC - 8520 Glenwood Avenue, Raleigh, North Carolina, 27612 CarMax, the way your career should be! Provide an Iconic Customer Experience As a Customer Service Consultant, you will be...

Remote Work

Customer Service Associate Job Holly Springs, NC

  • Holly Springs, NC (17 miles from Morrisville, NC)
  • 1 day ago
  • Holly Springs, NC (17 miles from Morrisville, NC)
  • 1 day ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 301...

Technical Customer Service Rep

  • Cary, NC (7 miles from Morrisville, NC)
  • 1 day ago
  • Cary, NC (7 miles from Morrisville, NC)
  • 1 day ago

We are looking for a dynamic individual to join our team as a Mid-Senior level Lead Customer Service Representative....

Customer Service - Front Desk

  • Carrboro, NC (15 miles from Morrisville, NC)
  • 1 day ago
  • Carrboro, NC (15 miles from Morrisville, NC)
  • 1 day ago

About O2 Fitness: O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean...

Customer Service Representative

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago

About the Role As a Customer Service Representative, you will play a key role in our fast-paced contact center....

Lab Customer Service Rep - Phlebotomist

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides...

Aviation Front Desk Customer Service Representative

  • Morrisville, NC
  • 1 day ago
  • Morrisville, NC
  • 1 day ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Sr Associate Customer Service

  • Durham, NC (10 miles from Morrisville, NC)
  • 1 day ago
  • Durham, NC (10 miles from Morrisville, NC)
  • 1 day ago

Job Description: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology...

Team Member (Cook/Customer Service)

  • Garner, NC (20 miles from Morrisville, NC)
  • 1 day ago
  • Garner, NC (20 miles from Morrisville, NC)
  • 1 day ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Overnight Customer Service Representative

  • Cary, NC (7 miles from Morrisville, NC)
  • 2 days ago
  • Cary, NC (7 miles from Morrisville, NC)
  • 2 days ago

Store 2720823: 5801 Tryon Rd, Cary, North Carolina 27518 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Morrisville, NC

Moving to Morrisville, NC? Find some basic demographic data about Morrisville, NC below.


Local
National
38,959
1,497
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Morrisville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Morrisville, NC offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.2%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Morrisville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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