Customer Service Representative Jobs in Morrisville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Raleigh, NC (11 miles from Morrisville, NC)
- 7 days ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 7 days ago
$14.00/hourShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
- Apex, NC (11 miles from Morrisville, NC)
- 5 hours ago
- Apex, NC (11 miles from Morrisville, NC)
- 5 hours ago
Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a Counter Sales role. This full-time Customer Service/Counter Sales Associate will focus on...
Customer Service Representative
- Cary, NC (7 miles from Morrisville, NC)
- 15 hours ago
- Cary, NC (7 miles from Morrisville, NC)
- 15 hours ago
Company Description Job Description Cornerstone Building Brands is looking for an energetic, efficient and friendly Customer Service Representative to join our Environmental StoneWorks team....
- Fuquay Varina, NC (22 miles from Morrisville, NC)
- 17 hours ago
- Fuquay Varina, NC (22 miles from Morrisville, NC)
- 17 hours ago
We are seeking an individual with a positive attitude and a "go getter" personality to join our growing team at VCA Broad Street Animal Hospital. We are located in Fuquay- Varina. The skill set we...
- Wake Forest, NC (17 miles from Morrisville, NC)
- 1 day ago
- Wake Forest, NC (17 miles from Morrisville, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 433269 Address: USA-NC-Wake Forest-161 Crenshaw Corner Drive Store Code: Store 02227 Front End (7231562) Food Lion has been providing...
Customer Service Consultant - Remote (Raleigh)
- Raleigh, NC (11 miles from Morrisville, NC)
- 1 day ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 1 day ago
7974 - Raleigh CEC - 8520 Glenwood Avenue, Raleigh, North Carolina, 27612 CarMax, the way your career should be! Provide an Iconic Customer Experience As a Customer Service Consultant, you will be...
Remote WorkCustomer Service Associate Job Holly Springs, NC
- Holly Springs, NC (17 miles from Morrisville, NC)
- 1 day ago
- Holly Springs, NC (17 miles from Morrisville, NC)
- 1 day ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 301...
Technical Customer Service Rep
- Cary, NC (7 miles from Morrisville, NC)
- 1 day ago
- Cary, NC (7 miles from Morrisville, NC)
- 1 day ago
We are looking for a dynamic individual to join our team as a Mid-Senior level Lead Customer Service Representative....
- Carrboro, NC (15 miles from Morrisville, NC)
- 1 day ago
- Carrboro, NC (15 miles from Morrisville, NC)
- 1 day ago
About O2 Fitness: O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean...
Customer Service Representative
- Raleigh, NC (11 miles from Morrisville, NC)
- 1 day ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 1 day ago
About the Role As a Customer Service Representative, you will play a key role in our fast-paced contact center....
Lab Customer Service Rep - Phlebotomist
- Raleigh, NC (11 miles from Morrisville, NC)
- 1 day ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 1 day ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides...
Aviation Front Desk Customer Service Representative
- Morrisville, NC
- 1 day ago
- Morrisville, NC
- 1 day ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
- Durham, NC (10 miles from Morrisville, NC)
- 1 day ago
- Durham, NC (10 miles from Morrisville, NC)
- 1 day ago
Job Description: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology...
Team Member (Cook/Customer Service)
- Garner, NC (20 miles from Morrisville, NC)
- 1 day ago
- Garner, NC (20 miles from Morrisville, NC)
- 1 day ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Overnight Customer Service Representative
- Cary, NC (7 miles from Morrisville, NC)
- 2 days ago
- Cary, NC (7 miles from Morrisville, NC)
- 2 days ago
Store 2720823: 5801 Tryon Rd, Cary, North Carolina 27518 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Morrisville, NC
Moving to Morrisville, NC? Find some basic demographic data about Morrisville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Morrisville, NC
Highest Education Level
Customer Service Representatives in Morrisville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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