Customer Service Representative Jobs in White Plains, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- East Meadow, NY (23 miles from White Plains, NY)
- 45+ days ago
- East Meadow, NY (23 miles from White Plains, NY)
- 45+ days ago
6102 - East Meadow - 2000 Hempstead Turnpike, East Meadow, New York, 11554 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
- New York, NY (22 miles from White Plains, NY)
- 8 days ago
- New York, NY (22 miles from White Plains, NY)
- 8 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service Representative
- New York, NY (22 miles from White Plains, NY)
- 1 day ago
- New York, NY (22 miles from White Plains, NY)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service Associate - Temporary
- Chappaqua, NY (9 miles from White Plains, NY)
- moments ago
- Chappaqua, NY (9 miles from White Plains, NY)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Rental Car Customer Service Rep - Full Time Car Rental Discounts PTO 401k Benefits
- East Elmhurst, NY (19 miles from White Plains, NY)
- moments ago
- East Elmhurst, NY (19 miles from White Plains, NY)
- moments ago
Minimum Hourly Rate: $16.50 Maximum Hourly Rate: $16.50 Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...
Customer Service Rep(03352) - 130 North Bedford Rd.
- Mount Kisco, NY (11 miles from White Plains, NY)
- 1 hour ago
- Mount Kisco, NY (11 miles from White Plains, NY)
- 1 hour ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Customer Service Rep(03972) - 98 E Main St
- Ramsey, NJ (19 miles from White Plains, NY)
- 1 hour ago
- Ramsey, NJ (19 miles from White Plains, NY)
- 1 hour ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Sales Associate - Connecticut - Sports Medicine
- Stamford, CT (11 miles from White Plains, NY)
- 2 hours ago
- Stamford, CT (11 miles from White Plains, NY)
- 2 hours ago
Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
- New York, NY (22 miles from White Plains, NY)
- 2 hours ago
- New York, NY (22 miles from White Plains, NY)
- 2 hours ago
Previous call center experience preferred Shared Services experience preferred Education: Required High School Diploma or GED Preferred An associate's degree in business administration is preferred....
Customer Service Representative (RSS)
- New York, NY (22 miles from White Plains, NY)
- 2 hours ago
- New York, NY (22 miles from White Plains, NY)
- 2 hours ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
- New York, NY (22 miles from White Plains, NY)
- 3 hours ago
- New York, NY (22 miles from White Plains, NY)
- 3 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service - Self Storage Manager
- Yonkers, NY (8 miles from White Plains, NY)
- 9 hours ago
- Yonkers, NY (8 miles from White Plains, NY)
- 9 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Cambria Heights, NY (23 miles from White Plains, NY)
- 16 hours ago
- Cambria Heights, NY (23 miles from White Plains, NY)
- 16 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
lp customer service associate II
- Yonkers, NY (8 miles from White Plains, NY)
- 16 hours ago
- Yonkers, NY (8 miles from White Plains, NY)
- 16 hours ago
Homesense At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Franklin Lakes, NJ (23 miles from White Plains, NY)
- 19 hours ago
- Franklin Lakes, NJ (23 miles from White Plains, NY)
- 19 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Demographic Data for White Plains, NY
Moving to White Plains, NY? Find some basic demographic data about White Plains, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in White Plains, NY
Highest Education Level
Customer Service Representatives in White Plains, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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