Customer Service Representative Jobs in White Plains, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- East Elmhurst, NY (19 miles from White Plains, NY)
- 60+ days ago
- East Elmhurst, NY (19 miles from White Plains, NY)
- 60+ days ago
Minimum Hourly Rate: $16.00Maximum Hourly Rate: $16.00Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...
Customer Service Representative
- Syosset, NY (19 miles from White Plains, NY)
- 12 days ago
- Syosset, NY (19 miles from White Plains, NY)
- 12 days ago
Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...
Customer Service Rep(03680) - 4797 Broadway
- New York, NY (22 miles from White Plains, NY)
- moments ago
- New York, NY (22 miles from White Plains, NY)
- moments ago
Company Description Job Description We are looking for qualified customer service representatives with people skills and great personality who have the ability to communicate verbally with customers...
Technical Customer Support Specialist
- New York, NY (22 miles from White Plains, NY)
- moments ago
- New York, NY (22 miles from White Plains, NY)
- moments ago
We're a leading private label brand in the professional photo and video lighting industry, developing innovative, creator-centric products-from bi-color LED panels and COB spotlights to wireless...
Customer Service Rep(03534) - 479 w Merrick rd
- Valley Stream, NY (24 miles from White Plains, NY)
- moments ago
- Valley Stream, NY (24 miles from White Plains, NY)
- moments ago
Company Description Job Description Take phones, put labels on boxes,fold boxes, take cash Must speak good English and respectful with customers Qualifications Additional Information
Customer Service & E-Commerce Supervisor - Full Time
- Darien, CT (15 miles from White Plains, NY)
- moments ago
- Darien, CT (15 miles from White Plains, NY)
- moments ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- White Plains, NY
- 1 hour ago
- White Plains, NY
- 1 hour ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service - Self Storage Manager
- Mahopac, NY (23 miles from White Plains, NY)
- 5 hours ago
- Mahopac, NY (23 miles from White Plains, NY)
- 5 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Bilingual Customer Service Specialist (Spanish)
- Huntington, NY (21 miles from White Plains, NY)
- 8 hours ago
- Huntington, NY (21 miles from White Plains, NY)
- 8 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Associate - Temporary
- Middle Village, NY (22 miles from White Plains, NY)
- 8 hours ago
- Middle Village, NY (22 miles from White Plains, NY)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lyndhurst, NJ (24 miles from White Plains, NY)
- 8 hours ago
- Lyndhurst, NJ (24 miles from White Plains, NY)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Retail; Long Island, NY
- Bethpage, NY (24 miles from White Plains, NY)
- 8 hours ago
- Bethpage, NY (24 miles from White Plains, NY)
- 8 hours ago
As a Customer Service Representative, you are a key level of support for our valued retail store customers....
Remote WorkCustomer Service Associate Team Leader (Front End Support Assistant Manager)
- Huntington, NY (21 miles from White Plains, NY)
- 8 hours ago
- Huntington, NY (21 miles from White Plains, NY)
- 8 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Customer Service Representative
- Teaneck, NJ (16 miles from White Plains, NY)
- 10 hours ago
- Teaneck, NJ (16 miles from White Plains, NY)
- 10 hours ago
Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....
Project Manager - Sales, Marketing and Customer Service
- Teaneck, NJ (16 miles from White Plains, NY)
- 10 hours ago
- Teaneck, NJ (16 miles from White Plains, NY)
- 10 hours ago
Role: Project Manager Location: Teaneck, NJ 4 days onsite (Friday REMOTE) Job Type: Full time / Permanent Job Summary: Project Management Office is relatively new but growing quickly. We are...
Demographic Data for White Plains, NY
Moving to White Plains, NY? Find some basic demographic data about White Plains, NY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in White Plains, NY
Highest Education Level
Customer Service Representatives in White Plains, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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