Customer Service Representative Jobs in Waterloo, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Sodus, NY (22 miles from Waterloo, NY)
- 21 hours ago
- Sodus, NY (22 miles from Waterloo, NY)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Newark, NY (15 miles from Waterloo, NY)
- 1 day ago
- Newark, NY (15 miles from Waterloo, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03487) - 241 E Union ST
- Newark, NY (15 miles from Waterloo, NY)
- 3 days ago
- Newark, NY (15 miles from Waterloo, NY)
- 3 days ago
Company Description Job Description CSR positions refer to in store preparation of food and point of sale service. CSRs job duties include but are not limited to the following; Food Preparation...
- Newark, NY (15 miles from Waterloo, NY)
- 7 days ago
- Newark, NY (15 miles from Waterloo, NY)
- 7 days ago
The Lead CSR works specifically on Held Sales report, Rx Expiration reports, Prior Authorization Expiration reports, Turning 65 reports, and Customer Billing Survey report to decrease held sales...
- Geneva, NY (6 miles from Waterloo, NY)
- 7 days ago
- Geneva, NY (6 miles from Waterloo, NY)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Palmyra, NY (19 miles from Waterloo, NY)
- 7 days ago
- Palmyra, NY (19 miles from Waterloo, NY)
- 7 days ago
Garlock is an industry leader in industrial sealing technology, as a Customer Service Representative....
Customer Service Representative
- Montezuma, NY (11 miles from Waterloo, NY)
- 13 days ago
- Montezuma, NY (11 miles from Waterloo, NY)
- 13 days ago
Store 4707628: 41 Clark Street, Montezuma, New York 13117 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Account Representative
- Canandaigua, NY (22 miles from Waterloo, NY)
- 16 days ago
- Canandaigua, NY (22 miles from Waterloo, NY)
- 16 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.50 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Req ID: 463940 Address: 1262 Route 414 Waterloo, NY, 13165 Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Pharmacy Customer Service Associate
- Wolcott, NY (22 miles from Waterloo, NY)
- 24 days ago
- Wolcott, NY (22 miles from Waterloo, NY)
- 24 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Auburn, NY (15 miles from Waterloo, NY)
- 25 days ago
- Auburn, NY (15 miles from Waterloo, NY)
- 25 days ago
Locations: Geneva, NY; Auburn, NY or Hornell, NY Salary: $64,500 - $80,600 Schedule: On Site - Office / Field Job Description Responsible for assisting customers who are unable to pay their bills;...
- Canandaigua, NY (22 miles from Waterloo, NY)
- 30+ days ago
- Canandaigua, NY (22 miles from Waterloo, NY)
- 30+ days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
- Auburn, NY (15 miles from Waterloo, NY)
- 30+ days ago
- Auburn, NY (15 miles from Waterloo, NY)
- 30+ days ago
Location: 1 Loop Road Auburn, NY 13021 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay...
Customer Service Representative
- Auburn, NY (15 miles from Waterloo, NY)
- 45+ days ago
- Auburn, NY (15 miles from Waterloo, NY)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(03418) - 2109 Routes 5 & 20
- Seneca Falls, NY (5 miles from Waterloo, NY)
- 45+ days ago
- Seneca Falls, NY (5 miles from Waterloo, NY)
- 45+ days ago
Company Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
Demographic Data for Waterloo, NY
Moving to Waterloo, NY? Find some basic demographic data about Waterloo, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Waterloo, NY
Highest Education Level
Customer Service Representatives in Waterloo, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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