Customer Service Representative Jobs in Victor, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Victor, NY
- 8 days ago
- Victor, NY
- 8 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service & E-Commerce Supervisor - Full Time
- Rochester, NY (15 miles from Victor, NY)
- 1 hour ago
- Rochester, NY (15 miles from Victor, NY)
- 1 hour ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Bilingual Customer Service Specialist (Spanish)
- Henrietta, NY (10 miles from Victor, NY)
- 3 hours ago
- Henrietta, NY (10 miles from Victor, NY)
- 3 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Webster, NY (17 miles from Victor, NY)
- 4 hours ago
- Webster, NY (17 miles from Victor, NY)
- 4 hours ago
Customer Service Representatives provide customer service and assistance regarding utility service and/or billing transactions by telephone....
- Fairport, NY (8 miles from Victor, NY)
- 4 hours ago
- Fairport, NY (8 miles from Victor, NY)
- 4 hours ago
Role and Location** + **Role** : Customer Success Specialist + **Location** : Fairport **Benefits** + Competitive salary + 28 days of paid time off (includes PTO and Holidays) + Health benefits...
- Rochester, NY (15 miles from Victor, NY)
- 4 hours ago
- Rochester, NY (15 miles from Victor, NY)
- 4 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Bilingual Customer Service Specialist (Spanish)
- Henrietta, NY (10 miles from Victor, NY)
- 14 hours ago
- Henrietta, NY (10 miles from Victor, NY)
- 14 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Rochester, NY (13 miles from Victor, NY)
- 16 hours ago
- Rochester, NY (13 miles from Victor, NY)
- 16 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
- Rochester, NY (15 miles from Victor, NY)
- 1 day ago
- Rochester, NY (15 miles from Victor, NY)
- 1 day ago
Court Name/Organization New York Western District Court Overview of the Position The U.S. District Court for the Western District of New York is seeking an Intake/Customer Service Clerk....
Full Time Customer Service (12PM - 8PM)
- Piffard, NY (24 miles from Victor, NY)
- 1 day ago
- Piffard, NY (24 miles from Victor, NY)
- 1 day ago
Full Time Customer Service (12:00PM - 8:00PM) We are searching for friendly and energetic full-time Customer Service Team Members to join our Tim Hortons team at 3667 Main Street in Piffard, NY on...
Full Time Customer Service (7AM-3PM)
- Piffard, NY (24 miles from Victor, NY)
- 1 day ago
- Piffard, NY (24 miles from Victor, NY)
- 1 day ago
FT Customer Service 7:00AM - 3:00PM We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in...
Full Time Customer Service (6AM - 2PM)
- Piffard, NY (24 miles from Victor, NY)
- 1 day ago
- Piffard, NY (24 miles from Victor, NY)
- 1 day ago
FT Customer Service 6a-2p We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in Piffard, NY on...
Customer Service Representative
- Phelps, NY (20 miles from Victor, NY)
- 1 day ago
- Phelps, NY (20 miles from Victor, NY)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Rochester, NY (15 miles from Victor, NY)
- 1 day ago
- Rochester, NY (15 miles from Victor, NY)
- 1 day ago
OverviewIntake/Customer Service Clerks are the face of the Court to much of the public and attorneys who practice in the Court and help create positive public impressions about the Judiciary. The...
Customer Service Associate - Temporary
- Newark, NY (18 miles from Victor, NY)
- 1 day ago
- Newark, NY (18 miles from Victor, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Victor, NY
Moving to Victor, NY? Find some basic demographic data about Victor, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Victor, NY
Highest Education Level
Customer Service Representatives in Victor, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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