Customer Service Representative Jobs in Stony Brook, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Loss Prevention Customer Service Associate II (Tactical)
- Norwalk, CT (22 miles from Stony Brook, NY)
- moments ago
- Norwalk, CT (22 miles from Stony Brook, NY)
- moments ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - Inside Sales
- Oakdale, NY (11 miles from Stony Brook, NY)
- 2 hours ago
- Oakdale, NY (11 miles from Stony Brook, NY)
- 2 hours ago
un Customer Service Representative - Inside Sales (Oakdale) Hart Home Comfort image 1 of 1 30 Montauk Blvd compensation: $22-$25 per hour employment type: job title: Customer Service Representative...
Restaurant Customer Service - $18/hr
- Melville, NY (16 miles from Stony Brook, NY)
- 3 hours ago
- Melville, NY (16 miles from Stony Brook, NY)
- 3 hours ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Pharmacy Customer Service Associate
- Miller Place, NY (7 miles from Stony Brook, NY)
- 8 hours ago
- Miller Place, NY (7 miles from Stony Brook, NY)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Darien, CT (21 miles from Stony Brook, NY)
- 8 hours ago
- Darien, CT (21 miles from Stony Brook, NY)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bethpage, NY (22 miles from Stony Brook, NY)
- 13 hours ago
- Bethpage, NY (22 miles from Stony Brook, NY)
- 13 hours ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
- Port Jefferson Station, NY (4 miles from Stony Brook, NY)
- 23 hours ago
- Port Jefferson Station, NY (4 miles from Stony Brook, NY)
- 23 hours ago
Our Port Jefferson Station Store is seeking to add a FT Customer Service Clerk to its team! Come join the best gourmet food store around! Uncle Giuseppe's is proud of its gourmet food selections...
Customer Service Representative
- Bay Shore, NY (14 miles from Stony Brook, NY)
- 1 day ago
- Bay Shore, NY (14 miles from Stony Brook, NY)
- 1 day ago
We are looking for a part time customer service/data entry candidate for a bus company in Bayshore, NY. The position will pay $25-28/hour and the hours are Monday - Friday 8am - 2pm. Having excel,...
- Patchogue, NY (16 miles from Stony Brook, NY)
- 1 day ago
- Patchogue, NY (16 miles from Stony Brook, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - The Sono Collection
- Norwalk, CT (22 miles from Stony Brook, NY)
- 1 day ago
- Norwalk, CT (22 miles from Stony Brook, NY)
- 1 day ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Entry Level Customer Service Team Member
- Fairfield, CT (20 miles from Stony Brook, NY)
- 2 days ago
- Fairfield, CT (20 miles from Stony Brook, NY)
- 2 days ago
Entry Level Customer Service Team Member LMG Solutions Fairfield, CT, US 2 days ago Quick Job type Full-time Quick Job description At LMG Solutions, we are seeking a motivated individual to join...
Retail Loss Prevention Customer Service Associate I
- Commack, NY (9 miles from Stony Brook, NY)
- 2 days ago
- Commack, NY (9 miles from Stony Brook, NY)
- 2 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Part Time Customer Service Representative $17 Per Hour
- Massapequa, NY (23 miles from Stony Brook, NY)
- 2 days ago
- Massapequa, NY (23 miles from Stony Brook, NY)
- 2 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Fairfield, CT (20 miles from Stony Brook, NY)
- 3 days ago
- Fairfield, CT (20 miles from Stony Brook, NY)
- 3 days ago
. * Prior Call Center experience is highly preferred. * A demonstrated ability to learn quickly and continuously develop functional knowledge and an understanding of company products as well as administrative...
Customer Care Advocate 9 15 25
- Fairfield, CT (20 miles from Stony Brook, NY)
- 3 days ago
- Fairfield, CT (20 miles from Stony Brook, NY)
- 3 days ago
Prior Call Center experience is highly preferred....
Demographic Data for Stony Brook, NY
Moving to Stony Brook, NY? Find some basic demographic data about Stony Brook, NY below.
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Salary for Customer Service Representative Jobs in Stony Brook, NY
Highest Education Level
Customer Service Representatives in Stony Brook, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Sales Leadership
- Courteous
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Customer Relations
- Friendliness
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Policy Development
- English
- Multitasking
- Spanish
- Inventory Management
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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