Customer Service Representative Jobs in Slate Hill, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 31 Jobs

Customer Service Associate

  • Pine Bush, NY (18 miles from Slate Hill, NY)
  • 4 hours ago
  • Pine Bush, NY (18 miles from Slate Hill, NY)
  • 4 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

  • Walden, NY (19 miles from Slate Hill, NY)
  • 17 hours ago
  • Walden, NY (19 miles from Slate Hill, NY)
  • 17 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 436630 Address: USA-NY-Walden-76 Oak Street Store Code: Store 08427 Front End (5151792) Hannaford Supermarkets started out as a fresh...

Customer Service Associate - Temporary

  • West Milford, NJ (21 miles from Slate Hill, NY)
  • 1 day ago
  • West Milford, NJ (21 miles from Slate Hill, NY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Monroe, NY (14 miles from Slate Hill, NY)
  • 2 days ago
  • Monroe, NY (14 miles from Slate Hill, NY)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

B2b Customer Service Representative

  • Franklin, NJ (19 miles from Slate Hill, NY)
  • 2 days ago
  • Franklin, NJ (19 miles from Slate Hill, NY)
  • 2 days ago

We are seeking a detail-oriented and proactive B2B Customer Service Representative to join our client's team....

Retail Customer Service Associate

  • Middletown, NY (5 miles from Slate Hill, NY)
  • 7 days ago
  • Middletown, NY (5 miles from Slate Hill, NY)
  • 7 days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Rep

  • Middletown, NY (5 miles from Slate Hill, NY)
  • 9 days ago
  • Middletown, NY (5 miles from Slate Hill, NY)
  • 9 days ago

Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and...

Customer Service Rep(04953) - 3201 State Route 27

  • Franklin, NJ (19 miles from Slate Hill, NY)
  • 9 days ago
  • Franklin, NJ (19 miles from Slate Hill, NY)
  • 9 days ago

Company DescriptionOne of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your...

Customer Service Test Center Administrator

  • New Windsor, NY (21 miles from Slate Hill, NY)
  • 13 days ago
  • New Windsor, NY (21 miles from Slate Hill, NY)
  • 13 days ago

JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: New Windsor, NY TEST CENTER ADDRESS: 610 Little Brittain...

Customer Service Associate

  • Augusta, NJ (20 miles from Slate Hill, NY)
  • 22 days ago
  • Augusta, NJ (20 miles from Slate Hill, NY)
  • 22 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Client Services Associate (Hybrid)

  • Branchville, NJ (19 miles from Slate Hill, NY)
  • 23 days ago
  • Branchville, NJ (19 miles from Slate Hill, NY)
  • 23 days ago

Experience preferred: 1 year Insurance industry, 2 years customer service representative and bilingual skills....

Customer Service

  • Newburgh, NY (24 miles from Slate Hill, NY)
  • 25 days ago
  • Newburgh, NY (24 miles from Slate Hill, NY)
  • 25 days ago

Fast-growing manufacturer of automotive, industrial and special-use coatings has an immediate need for an experienced office professional. The ideal candidate will be a motivated self-starter with...

Customer Service Representative

  • Goshen, NY (5 miles from Slate Hill, NY)
  • 26 days ago
  • Goshen, NY (5 miles from Slate Hill, NY)
  • 26 days ago

Construction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....

Customer Service Specialist

  • Monticello, NY (23 miles from Slate Hill, NY)
  • 29 days ago
  • Monticello, NY (23 miles from Slate Hill, NY)
  • 29 days ago

Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...

Retail Customer Service Associate Part Time

  • Monroe, NY (14 miles from Slate Hill, NY)
  • 30+ days ago
  • Monroe, NY (14 miles from Slate Hill, NY)
  • 30+ days ago

Retail Customer Service Associate Part Time locations Monroe, NY #0148 time type Part time posted on Posted 3 Days Ago job requisition id R188380 Join our team of more than 34,000 team members,...

Demographic Data for Slate Hill, NY

Moving to Slate Hill, NY? Find some basic demographic data about Slate Hill, NY below.


Local
National
2,053
48
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Title Synonyms

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Salary for Customer Service Representative Jobs in Slate Hill, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Slate Hill, NY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.2%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Slate Hill, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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