Customer Service Representative Jobs in Saugerties, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

FT Customer Service Leader

  • Hudson, NY (16 miles from Saugerties, NY)
  • 1 day ago
  • Hudson, NY (16 miles from Saugerties, NY)
  • 1 day ago

Category/Area of Expertise: Retail Operations Job Requisition: 440471 Address: USA-NY-Hudson-32 Route 8 Store Code: Store 08416 MANAGEMENT (7249655) Hannaford Supermarkets started out as a fresh...

Retail Customer Service Specialist

  • Kingston, NY (10 miles from Saugerties, NY)
  • 3 days ago
  • Kingston, NY (10 miles from Saugerties, NY)
  • 3 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Pharmacy Customer Service Associate

  • Greenville, NY (24 miles from Saugerties, NY)
  • 4 days ago
  • Greenville, NY (24 miles from Saugerties, NY)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Associate

  • Red Hook, NY (7 miles from Saugerties, NY)
  • 5 days ago
  • Red Hook, NY (7 miles from Saugerties, NY)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439389 Address: USA-NY-Red Hook-35 Hannaford Drive Store Code: Store 08375 Front End (5151755) Hannaford Supermarkets started out as...

Customer Service Rep

  • Catskill, NY (10 miles from Saugerties, NY)
  • 6 days ago
  • Catskill, NY (10 miles from Saugerties, NY)
  • 6 days ago

Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and...

Customer Service Associate

  • Saugerties, NY
  • 9 days ago
  • Saugerties, NY
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Sales Associate Cashier

  • West Hurley, NY (10 miles from Saugerties, NY)
  • 9 days ago
  • West Hurley, NY (10 miles from Saugerties, NY)
  • 9 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 419345 Address: USA-NY-West Hurley-295 State Route 375 Store Code: Store 08444 Management (7250346) Hannaford Supermarkets started...

Client Service Representative

  • Kingston, NY (10 miles from Saugerties, NY)
  • 11 days ago
  • Kingston, NY (10 miles from Saugerties, NY)
  • 11 days ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Animal Emergency Clinic of the Hudson Valley is looking to add a compassionate...

Per Diem - Customer Service Specialist - Kingston, NY

  • Kingston, NY (10 miles from Saugerties, NY)
  • 12 days ago
  • Kingston, NY (10 miles from Saugerties, NY)
  • 12 days ago

Location : Kingston, NY (Ulster County) On Site Hours - Per Diem flexible hours Rate of pay : $18.00 per hour Access: Supports for Living Inc. is in the business of doing good. We have a mission:...

Customer Service/ Lot Attendant

  • West Park, NY (19 miles from Saugerties, NY)
  • 23 days ago
  • West Park, NY (19 miles from Saugerties, NY)
  • 23 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

PT Customer Service Leader

  • Red Hook, NY (7 miles from Saugerties, NY)
  • 30+ days ago
  • Red Hook, NY (7 miles from Saugerties, NY)
  • 30+ days ago

Category/Area of Expertise: Retail Operations Job Requisition: 438186 Address: USA-NY-Red Hook-35 Hannaford Drive Store Code: Store 08375 Front End (5151755) Hannaford Supermarkets started out as...

Customer Service Rep(03507) - 4274 Albany Post Road

  • Hyde Park, NY (21 miles from Saugerties, NY)
  • 30+ days ago
  • Hyde Park, NY (21 miles from Saugerties, NY)
  • 30+ days ago

Company Description Job Description You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy. We need folks...

Retail Customer Service Associate

  • Kingston, NY (10 miles from Saugerties, NY)
  • 45+ days ago
  • Kingston, NY (10 miles from Saugerties, NY)
  • 45+ days ago

... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Client Service Associate (H)

  • Hudson, NY (16 miles from Saugerties, NY)
  • 60+ days ago
  • Hudson, NY (16 miles from Saugerties, NY)
  • 60+ days ago

As a Client Service Associate, you will be responsible for recording financial transactions, reconciling accounts, preparing financial reports, and ensuring compliance with relevant regulations....

Customer Account Representative

  • Kingston, NY (10 miles from Saugerties, NY)
  • 60+ days ago
  • Kingston, NY (10 miles from Saugerties, NY)
  • 60+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Demographic Data for Saugerties, NY

Moving to Saugerties, NY? Find some basic demographic data about Saugerties, NY below.


Local
National
18,559
495
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Saugerties, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saugerties, NY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saugerties, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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