Customer Service Representative Jobs in Queensbury, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative $17 hourly
- Saratoga Springs, NY (18 miles from Queensbury, NY)
- 11 hours ago
- Saratoga Springs, NY (18 miles from Queensbury, NY)
- 11 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Ready to do your best work? Interested in a minimum starting hourly rate of $15.50 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(03461) - 209-217 Main St
- Hudson Falls, NY (5 miles from Queensbury, NY)
- 21 hours ago
- Hudson Falls, NY (5 miles from Queensbury, NY)
- 21 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Associate - Temporary
- Corinth, NY (12 miles from Queensbury, NY)
- 7 days ago
- Corinth, NY (12 miles from Queensbury, NY)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Hudson Falls, NY (5 miles from Queensbury, NY)
- 8 days ago
- Hudson Falls, NY (5 miles from Queensbury, NY)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ballston Spa, NY (23 miles from Queensbury, NY)
- 9 days ago
- Ballston Spa, NY (23 miles from Queensbury, NY)
- 9 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439329 Address: USA-NY-Ballston Spa-11 Trieble Avenue Store Code: Store 08394 Front End (5151776) Hannaford Supermarkets started out...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Customer Service Representative a Spanish-English 03V86
- Malta, NY (23 miles from Queensbury, NY)
- 30+ days ago
- Malta, NY (23 miles from Queensbury, NY)
- 30+ days ago
Bilingual Customer Service Representative - Spanish-English 03V86 Job Employer Name:SpiderID: 13794662 Location: Malta, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support...
Customer Service Representative 03V85
- Malta, NY (23 miles from Queensbury, NY)
- 30+ days ago
- Malta, NY (23 miles from Queensbury, NY)
- 30+ days ago
As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Rep(03505) - 820 state route 9 suite 1322
- Queensbury, NY
- 45+ days ago
- Queensbury, NY
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Ballston Spa, NY (23 miles from Queensbury, NY)
- 45+ days ago
- Ballston Spa, NY (23 miles from Queensbury, NY)
- 45+ days ago
Pay Rate: $19 Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Queensbury, NY
Moving to Queensbury, NY? Find some basic demographic data about Queensbury, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Queensbury, NY
Highest Education Level
Customer Service Representatives in Queensbury, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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