Customer Service Representative Jobs in Newburgh, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Eyewear Customer Service/Sales Advisor
- Cortlandt Manor, NY (18 miles from Newburgh, NY)
- 1 day ago
- Cortlandt Manor, NY (18 miles from Newburgh, NY)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative - Work From Home
- Yorktown Heights, NY (21 miles from Newburgh, NY)
- 1 day ago
- Yorktown Heights, NY (21 miles from Newburgh, NY)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Yorktown Heights [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...
Remote Work- Hopewell Junction, NY (13 miles from Newburgh, NY)
- 2 days ago
- Hopewell Junction, NY (13 miles from Newburgh, NY)
- 2 days ago
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we...
Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $22 ESSENTIAL FUNCTIONS ' include and are not limited to: + Consistently...
Customer Care Representative I
- Middletown, NY (23 miles from Newburgh, NY)
- 2 days ago
- Middletown, NY (23 miles from Newburgh, NY)
- 2 days ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
- Fishkill, NY (7 miles from Newburgh, NY)
- 2 days ago
- Fishkill, NY (7 miles from Newburgh, NY)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Peekskill, NY (18 miles from Newburgh, NY)
- 3 days ago
- Peekskill, NY (18 miles from Newburgh, NY)
- 3 days ago
The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
- Middletown, NY (23 miles from Newburgh, NY)
- 3 days ago
- Middletown, NY (23 miles from Newburgh, NY)
- 3 days ago
Anticipated End Date: 2025-09-08 Position Title: Customer Care Representative Job Description: Customer Care Representative I, II Location: Onsite: This role requires associates to work from the...
- Monroe, NY (17 miles from Newburgh, NY)
- 3 days ago
- Monroe, NY (17 miles from Newburgh, NY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Beacon, NY (5 miles from Newburgh, NY)
- 3 days ago
- Beacon, NY (5 miles from Newburgh, NY)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Poughkeepsie, NY (12 miles from Newburgh, NY)
- 4 days ago
- Poughkeepsie, NY (12 miles from Newburgh, NY)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Patient Customer Service Representative/Aide
- Fishkill, NY (7 miles from Newburgh, NY)
- 5 days ago
- Fishkill, NY (7 miles from Newburgh, NY)
- 5 days ago
Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....
Customer Service Representative
- West Park, NY (18 miles from Newburgh, NY)
- 5 days ago
- West Park, NY (18 miles from Newburgh, NY)
- 5 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Rep(03316) - Middletown NY
- Middletown, NY (23 miles from Newburgh, NY)
- 6 days ago
- Middletown, NY (23 miles from Newburgh, NY)
- 6 days ago
Operate all equipment.Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product.Receive and process telephone orders.Take inventory and complete associated...
Customer Service Rep(03496) - 926 Route Six
- Mahopac, NY (18 miles from Newburgh, NY)
- 6 days ago
- Mahopac, NY (18 miles from Newburgh, NY)
- 6 days ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Demographic Data for Newburgh, NY
Moving to Newburgh, NY? Find some basic demographic data about Newburgh, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newburgh, NY
Highest Education Level
Customer Service Representatives in Newburgh, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »