Customer Service Representative Jobs in New York City, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Newark, NJ (8 miles from New York City, NY)
- 45+ days ago
- Newark, NJ (8 miles from New York City, NY)
- 45+ days ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Sales Representative
- East Meadow, NY (23 miles from New York City, NY)
- 45+ days ago
- East Meadow, NY (23 miles from New York City, NY)
- 45+ days ago
6102 - East Meadow - 2000 Hempstead Turnpike, East Meadow, New York, 11554 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
- New York, NY (2 miles from New York City, NY)
- 8 days ago
- New York, NY (2 miles from New York City, NY)
- 8 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service Representative
- New York, NY (2 miles from New York City, NY)
- 1 day ago
- New York, NY (2 miles from New York City, NY)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkParalegal Client Advocate, Prisoners Rights Project (PRP)
- New York, NY (2 miles from New York City, NY)
- moments ago
- New York, NY (2 miles from New York City, NY)
- moments ago
The Legal Aid Societys Criminal Practice has two openings for Paralegal Client Advocate positions in the Prisoners Rights Project (PRP) to assist incarcerated people with health and safety needs...
Customer Service Representative
- Elizabeth, NJ (9 miles from New York City, NY)
- moments ago
- Elizabeth, NJ (9 miles from New York City, NY)
- moments ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service/Sales Associate
- Staten Island, NY (7 miles from New York City, NY)
- moments ago
- Staten Island, NY (7 miles from New York City, NY)
- moments ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis...
- Florham Park, NJ (21 miles from New York City, NY)
- moments ago
- Florham Park, NJ (21 miles from New York City, NY)
- moments ago
Hybrid Training is 4 days in office 1 day remote in either Mettawa IL or Florham Park NJ (after training days will be flexible - 3 days in office and 2 days remote). Hours - 8:00am 4:30pm Must to...
Rental Car Customer Service Rep - Full Time Car Rental Discounts PTO 401k Benefits
- East Elmhurst, NY (7 miles from New York City, NY)
- 1 hour ago
- East Elmhurst, NY (7 miles from New York City, NY)
- 1 hour ago
Minimum Hourly Rate: $16.50 Maximum Hourly Rate: $16.50 Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...
Customer Service Rep(03972) - 98 E Main St
- Ramsey, NJ (24 miles from New York City, NY)
- 2 hours ago
- Ramsey, NJ (24 miles from New York City, NY)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03925) - 631 Newark Ave
- Jersey City, NJ (3 miles from New York City, NY)
- 2 hours ago
- Jersey City, NJ (3 miles from New York City, NY)
- 2 hours ago
Company Description Job Description To work inside the store making food or handling the register as well as the telephone. Must be of legal working age and have some education. Must have good...
Everlaw is looking for a highly motivated Customer Support Specialist to join our Customer Support team! As a Customer Support Specialist, you'll greatly impact the day-to-day experience of our...
- New York, NY (2 miles from New York City, NY)
- 3 hours ago
- New York, NY (2 miles from New York City, NY)
- 3 hours ago
Previous call center experience preferred Shared Services experience preferred Education: Required High School Diploma or GED Preferred An associate's degree in business administration is preferred....
Customer Service Representative (RSS)
- New York, NY (2 miles from New York City, NY)
- 3 hours ago
- New York, NY (2 miles from New York City, NY)
- 3 hours ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
- New York, NY (2 miles from New York City, NY)
- 3 hours ago
- New York, NY (2 miles from New York City, NY)
- 3 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Demographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New York City, NY
Highest Education Level
Customer Service Representatives in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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