Customer Service Representative Jobs in New York City, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (8 miles from New York City, NY)
- 16 days ago
- Newark, NJ (8 miles from New York City, NY)
- 16 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- East Elmhurst, NY (7 miles from New York City, NY)
- 60+ days ago
- East Elmhurst, NY (7 miles from New York City, NY)
- 60+ days ago
Minimum Hourly Rate: $16.00Maximum Hourly Rate: $16.00Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...
Transactional Client Service Specialist (Legal Administrative Assistant)
- New York, NY (2 miles from New York City, NY)
- moments ago
- New York, NY (2 miles from New York City, NY)
- moments ago
The Transactional Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using specialized...
Labor & Employment Client Service Specialist (Legal Administrative Assistant)
- New York, NY (2 miles from New York City, NY)
- moments ago
- New York, NY (2 miles from New York City, NY)
- moments ago
The Labor and Employment Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using...
Customer Service Representative (Bilingual Spanish)
- Linden, NJ (14 miles from New York City, NY)
- moments ago
- Linden, NJ (14 miles from New York City, NY)
- moments ago
The Bilingual Customer Service Representative shall be accountable and supervised by the Customer Service Manager....
Customer Service Representative (Bilingual Turkish)
- Linden, NJ (14 miles from New York City, NY)
- moments ago
- Linden, NJ (14 miles from New York City, NY)
- moments ago
The Bilingual Customer Service Representative shall be accountable and supervised by the Customer Service Manager....
- Sunnyside, NY (5 miles from New York City, NY)
- moments ago
- Sunnyside, NY (5 miles from New York City, NY)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Clifton, NJ (13 miles from New York City, NY)
- moments ago
- Clifton, NJ (13 miles from New York City, NY)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- West Caldwell, NJ (17 miles from New York City, NY)
- moments ago
- West Caldwell, NJ (17 miles from New York City, NY)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Remote Chat Support $22-$25/hr
- Weehawken, NJ (3 miles from New York City, NY)
- 4 hours ago
- Weehawken, NJ (3 miles from New York City, NY)
- 4 hours ago
Customer Service Remote Chat Support Company: TravelPerk Compensation: $22$25/hr Location: Remote (U.S.-based preferred) Job Type: Full-Time / Part-Time About TravelPerk: TravelPerk is a...
Remote Work- Bronx, NY (8 miles from New York City, NY)
- 4 hours ago
- Bronx, NY (8 miles from New York City, NY)
- 4 hours ago
JOB ID: 105063 Education: High School Diploma / GED (or higher) Required Qualifications: 1+ years of customer service experience Ability to work onsite in Bronx, NY. Experience with Microsoft Word...
Kiosk Customer Service Asap Till May 15 2025
- Newark, NJ (8 miles from New York City, NY)
- 4 hours ago
- Newark, NJ (8 miles from New York City, NY)
- 4 hours ago
Welcome to CEO Group Now Hiring! We are currently seeking self-motivated individuals to join our team in Customer Service roles. If you have strong communication skills, a positive attitude, and...
Contact Customer Services Representative
- Queens Village, NY (13 miles from New York City, NY)
- 4 hours ago
- Queens Village, NY (13 miles from New York City, NY)
- 4 hours ago
St. Johns, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The...
(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (24 miles from New York City, NY)
- 4 hours ago
- Tinton Falls, NJ (24 miles from New York City, NY)
- 4 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview AJ PERRI, in partnership with American Residential Services, is the largest provider of residential home services in the US, employing...
- Woodbridge, NJ (18 miles from New York City, NY)
- 4 hours ago
- Woodbridge, NJ (18 miles from New York City, NY)
- 4 hours ago
Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...
Demographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New York City, NY
Highest Education Level
Customer Service Representatives in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »