Customer Service Representative Jobs in New York City, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- ABC Imaging
- New York, NY (2 miles from New York City, NY)
- 5 days ago
- ABC Imaging
- New York, NY (2 miles from New York City, NY)
- 5 days ago
Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team....
In Person- Ability Service Agency, Inc.
- Baldwin, NY (21 miles from New York City, NY)
- 13 days ago
- Ability Service Agency, Inc.
- Baldwin, NY (21 miles from New York City, NY)
- 13 days ago
Commercial Lines CSR Assistant for established busy independent insurance agency. Candiate should have at least 1-3 years of relevant P & C insurance agency experience, excellent phone etiquette,...
In PersonCustomer Service Representative- Part Time
- Forward Air
- Queens Village, NY (13 miles from New York City, NY)
- 3 days ago
- Queens Village, NY (13 miles from New York City, NY)
- 3 days ago
Position: Customer Service Representative Compensation: $20 per hour Schedule: Monday-Friday 3:30pm-10pm Job Description: The Customer Service Representative fields external customer questions, complaints...
In Person Part TimeCustomer Service - Self Storage Manager
- Public Storage
- Matawan, NJ (24 miles from New York City, NY)
- moments ago
- Matawan, NJ (24 miles from New York City, NY)
- moments ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonMedical Assistant/Customer Service Specialist, Full Time- Paramus, NJ
- Community Health Centers of Greater Dayton
- Paramus, NJ (16 miles from New York City, NY)
- 1 hour ago
- Paramus, NJ (16 miles from New York City, NY)
- 1 hour ago
Medical Assistant/Customer Service Specialist, Full Time- Paramus, NJ Department: Clinic Location: Paramus, NJ START YOUR APPLICATION VIVO Infusion, LLC VIVO Infusion - Medical Assistant/Clinical...
In Person Full TimeCustomer Service Associate - Childcare (12-19hrs/wk)
- IKEA North America Services, LLC
- Brooklyn, NY (1 mile from New York City, NY)
- 2 hours ago
- Brooklyn, NY (1 mile from New York City, NY)
- 2 hours ago
Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you....
In PersonCustomer Service Representative
- LAZ Parking
- Jersey City, NJ (3 miles from New York City, NY)
- 2 hours ago
- Jersey City, NJ (3 miles from New York City, NY)
- 2 hours ago
Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral...
In PersonFacility Attendant, Customer Service
- RIVERHEAD BUILDING SUPPLY CORP.
- Mineola, NY (19 miles from New York City, NY)
- 2 hours ago
- Mineola, NY (19 miles from New York City, NY)
- 2 hours ago
Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...
In PersonGINORI 1735 Client Service Specialist
- Kering Group
- New York, NY (2 miles from New York City, NY)
- 2 hours ago
- New York, NY (2 miles from New York City, NY)
- 2 hours ago
Summary About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear...
In PersonAutomotive Service writing customer service
- Ramsey, NJ (24 miles from New York City, NY)
- 6 hours ago
- Ramsey, NJ (24 miles from New York City, NY)
- 6 hours ago
Experienced service writer or general service technician looking to manage oversee and sales of automotive service. We are super busy and have an amazing team in place. Person with great attitude...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Queens Village, NY (13 miles from New York City, NY)
- 14 hours ago
- Queens Village, NY (13 miles from New York City, NY)
- 14 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative
- Brooklyn, NY (1 mile from New York City, NY)
- 16 hours ago
- Brooklyn, NY (1 mile from New York City, NY)
- 16 hours ago
Customer Service Representative A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative...
In Person Full TimeCalling All Experienced Moving Customer Service Reps!
- Fairfield, NJ (18 miles from New York City, NY)
- 16 hours ago
- Fairfield, NJ (18 miles from New York City, NY)
- 16 hours ago
Customer Service Representative Moving Industry Experience Required We are seeking an experienced Customer Service Representative to join our growing moving company....
In PersonCustomer Support Specialist (Accounts Receivable)
- Randstad
- New York, NY (2 miles from New York City, NY)
- 16 hours ago
- New York, NY (2 miles from New York City, NY)
- 16 hours ago
We are seeking a detail-oriented Customer Support Specialist for a 2-month temporary contract to bridge the gap between our Customer Service and Finance departments. In this role, you will support...
In PersonBenefits Customer Service Representative
- Conduent
- Florham Park, NJ (21 miles from New York City, NY)
- 21 hours ago
- Florham Park, NJ (21 miles from New York City, NY)
- 21 hours ago
Job Order Number: DF0800970 Job Title: Benefits Customer Service Representative Company: Conduent Location: Florham Park, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonDemographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New York City, NY
Highest Education Level
Customer Service Representatives in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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