Customer Service Representative Jobs in Mount Sinai, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 94 Jobs

Customer Service Representative

  • Ronkonkoma, NY (12 miles from Mount Sinai, NY)
  • 8 days ago
  • Ronkonkoma, NY (12 miles from Mount Sinai, NY)
  • 8 days ago

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...

Customer service

  • Melville, NY (23 miles from Mount Sinai, NY)
  • 5 hours ago
  • Melville, NY (23 miles from Mount Sinai, NY)
  • 5 hours ago

Looking for person to work at our Syosset office to call our existing clients for orders and fulfill orders and work on computer to make invoices. Must have computer knowledge

Part Time Customer Service Representative $17 hourly

  • Orange, CT (23 miles from Mount Sinai, NY)
  • 1 day ago
  • Orange, CT (23 miles from Mount Sinai, NY)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Account Admin II (SSO Division - Hauppauge, NY)

  • Smithtown, NY (11 miles from Mount Sinai, NY)
  • 1 day ago
  • Smithtown, NY (11 miles from Mount Sinai, NY)
  • 1 day ago

Org Marketing Statement At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft,...

Customer Service Representative - Work From Home

  • Medford, NY (7 miles from Mount Sinai, NY)
  • 1 day ago
  • Medford, NY (7 miles from Mount Sinai, NY)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Rep

  • Milford, CT (19 miles from Mount Sinai, NY)
  • 2 days ago
  • Milford, CT (19 miles from Mount Sinai, NY)
  • 2 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Sr. Client Service Associate

  • Huntingtn Sta, NY (20 miles from Mount Sinai, NY)
  • 2 days ago
  • Huntingtn Sta, NY (20 miles from Mount Sinai, NY)
  • 2 days ago

Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $29B in AUM. We have more than 300 employees serving clients from 24 offices in 13...

Relief Gas Customer Service Dispatcher 6

  • Huntingtn Sta, NY (20 miles from Mount Sinai, NY)
  • 2 days ago
  • Huntingtn Sta, NY (20 miles from Mount Sinai, NY)
  • 2 days ago

About us Relief Gas Cust Service Dispatcher 6 Progression to Grade 7 after 4 years in position, plus successful completion of Grade 7 test. The schedule: Tuesday through Thursday 10:30 -18:30 and...

Onsite Healthcare Customer Service Representative

  • Melville, NY (23 miles from Mount Sinai, NY)
  • 2 days ago
  • Melville, NY (23 miles from Mount Sinai, NY)
  • 2 days ago

center experience Prior healthcare experience a plus...

Customer Service/Sales

  • Shirley, NY (11 miles from Mount Sinai, NY)
  • 2 days ago
  • Shirley, NY (11 miles from Mount Sinai, NY)
  • 2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service

  • Fairfield, CT (21 miles from Mount Sinai, NY)
  • 2 days ago
  • Fairfield, CT (21 miles from Mount Sinai, NY)
  • 2 days ago

Seeking a Customer Service/Trade Director for a 30+-year-old well-established Barter and Trade Company. If you love talking on the phone, thinking outside the box, and meeting new business owners...

Customer Service Associate

  • Shirley, NY (11 miles from Mount Sinai, NY)
  • 3 days ago
  • Shirley, NY (11 miles from Mount Sinai, NY)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Relations Specialist

  • Orange, CT (23 miles from Mount Sinai, NY)
  • 3 days ago
  • Orange, CT (23 miles from Mount Sinai, NY)
  • 3 days ago

Overview Connecticut Pest Elimination is a full-service Pest Control company servicing both businesses and residences throughout the state of Connecticut. We offer great home protection plans to...

Customer Service Rep

  • Central Islip, NY (14 miles from Mount Sinai, NY)
  • 3 days ago
  • Central Islip, NY (14 miles from Mount Sinai, NY)
  • 3 days ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Lead Services Specialist 1 - Customer Service Management

  • Stratford, CT (21 miles from Mount Sinai, NY)
  • 3 days ago
  • Stratford, CT (21 miles from Mount Sinai, NY)
  • 3 days ago

Job Description Summary The T700 / T408 turboshaft engine Military Field Service Representative will provide on-site support to Sikorsky in Stratford, CT and GE acting as a liaison supporting...

Demographic Data for Mount Sinai, NY

Moving to Mount Sinai, NY? Find some basic demographic data about Mount Sinai, NY below.


Local
National
11,888
342
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mount Sinai, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mount Sinai, NY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mount Sinai, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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