Customer Service Representative Jobs in Middletown, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Operate all equipment.Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product.Receive and process telephone orders.Take inventory and complete associated...
Category/Area of Expertise: Retail Operations Job Requisition: 439704 Address: USA-NY-Middletown-30 Tower Drive Store Code: Store 08337 Front End (5151722) Hannaford Supermarkets started out as a...
Pharmacy Customer Service Associate
- Montgomery, NY (12 miles from Middletown, NY)
- 2 days ago
- Montgomery, NY (12 miles from Middletown, NY)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Chester, NY (13 miles from Middletown, NY)
- 3 days ago
- Chester, NY (13 miles from Middletown, NY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep - Camera Reviewer
- Harriman, NY (20 miles from Middletown, NY)
- 5 days ago
- Harriman, NY (20 miles from Middletown, NY)
- 5 days ago
Attention to details oriented Must be able to Multi-task PTO Benefits: Medical,Dental,Vision and 401(k) with match Weekly Pay Position Responsibilities: The Customer Service Representative professionally...
- Walden, NY (16 miles from Middletown, NY)
- 5 days ago
- Walden, NY (16 miles from Middletown, NY)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439719 Address: USA-NY-Walden-76 Oak Street Store Code: Store 08427 Front End (5151792) Hannaford Supermarkets started out as a fresh...
- Monticello, NY (19 miles from Middletown, NY)
- 7 days ago
- Monticello, NY (19 miles from Middletown, NY)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Per Diem - Customer Service Specialist - Middletown, NY
- Middletown, NY
- 8 days ago
- Middletown, NY
- 8 days ago
Per Diem - Customer Service Specialist - Middletown, NY Program Support Middletown, New York Newburgh, New York Middletown, New York Description Location: Middletown, NY (Union/Grand locations)...
- Modena, NY (23 miles from Middletown, NY)
- 8 days ago
- Modena, NY (23 miles from Middletown, NY)
- 8 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438573 Address: USA-NY-Modena-2066 Rte 32 Store Code: Store 08346 Front End (5151730) Hannaford Supermarkets started out as a fresh...
Customer Service Representative - Crystal Run Healthcare - Middletown, NY
- Middletown, NY
- 10 days ago
- Middletown, NY
- 10 days ago
Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven...
Financial Counselor (Customer Service s) Full Time, Day - New Brunswick, NJ
- Johnson, NY (6 miles from Middletown, NY)
- 10 days ago
- Johnson, NY (6 miles from Middletown, NY)
- 10 days ago
Job Summary: The Financial Counselor (Customer Services Representative) position supports the reduction of Accounts Receivables for the Patient Financial Services department....
Delivery Station Customer Service Associate, DSL
- New Windsor, NY (21 miles from Middletown, NY)
- 11 days ago
- New Windsor, NY (21 miles from Middletown, NY)
- 11 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Support Representative (Entry Level)
- Goshen, NY (8 miles from Middletown, NY)
- 12 days ago
- Goshen, NY (8 miles from Middletown, NY)
- 12 days ago
Join our Field Support Center team as a Customer Service Representative, where you'll help coordinate technicians supporting high-speed internet services in customer homes....
- Augusta, NJ (24 miles from Middletown, NY)
- 15 days ago
- Augusta, NJ (24 miles from Middletown, NY)
- 15 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Urgent Hiring For Customer Service Representative Paying $19.50
- Chester, NY (13 miles from Middletown, NY)
- 17 days ago
- Chester, NY (13 miles from Middletown, NY)
- 17 days ago
Join our Field Support Center team as a Customer Service Representative, where you'll help coordinate technicians supporting high-speed internet services in customer homes....
Demographic Data for Middletown, NY
Moving to Middletown, NY? Find some basic demographic data about Middletown, NY below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Middletown, NY
Highest Education Level
Customer Service Representatives in Middletown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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