Customer Service Representative Jobs in Medford, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 79 Jobs

Customer Service Representative

  • Bay Shore, NY (15 miles from Medford, NY)
  • 2 days ago
  • Bay Shore, NY (15 miles from Medford, NY)
  • 2 days ago

Customer Service Representative Melville, New York Salary: $21.88 per hour / $44,075 annually When you grow, GEICO grows....

Customer Service Associate

  • Commack, NY (15 miles from Medford, NY)
  • 2 hours ago
  • Commack, NY (15 miles from Medford, NY)
  • 2 hours ago

Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...

Customer Service/Sales

  • Bay Shore, NY (15 miles from Medford, NY)
  • 3 hours ago
  • Bay Shore, NY (15 miles from Medford, NY)
  • 3 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Associate

  • Deer Park, NY (18 miles from Medford, NY)
  • 17 hours ago
  • Deer Park, NY (18 miles from Medford, NY)
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Yaphank, NY (3 miles from Medford, NY)
  • 17 hours ago
  • Yaphank, NY (3 miles from Medford, NY)
  • 17 hours ago

1007915 Todd Court, Yaphank, New York 11980 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...

Sales/Customer Service Team Member - State Farm

  • Northport, NY (19 miles from Medford, NY)
  • 19 hours ago
  • Northport, NY (19 miles from Medford, NY)
  • 19 hours ago

COME AND JOIN OUR TEAM! Seeking a multi tasker to handle all aspects of insurance....customer service and sales for existing and new clients. Base salary plus incentives - $45K-$50K WITH POTENTIAL...

Customer Service Rep(03471) - 111-A W. Sunrise Hwy

  • Lindenhurst, NY (22 miles from Medford, NY)
  • 1 day ago
  • Lindenhurst, NY (22 miles from Medford, NY)
  • 1 day ago

A Customer Experience (service) Rep presents a positive first impression of the establishment's friendliness, excellent service and high standards.You must be able to carry natural conversation...

Customer Service Rep(03635) - 271 route 25a

  • Mount Sinai, NY (7 miles from Medford, NY)
  • 1 day ago
  • Mount Sinai, NY (7 miles from Medford, NY)
  • 1 day ago

Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...

Customer Service Rep(03468) - 2229 Route 112 Unit I

  • Coram, NY (3 miles from Medford, NY)
  • 1 day ago
  • Coram, NY (3 miles from Medford, NY)
  • 1 day ago

Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...

Customer Service Rep(03639) - 390 Furrows Rd. Holbrook, NY 11741

  • Holbrook, NY (5 miles from Medford, NY)
  • 1 day ago
  • Holbrook, NY (5 miles from Medford, NY)
  • 1 day ago

Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...

Retail Loss Prevention Customer Service Associate I

  • Bay Shore, NY (15 miles from Medford, NY)
  • 2 days ago
  • Bay Shore, NY (15 miles from Medford, NY)
  • 2 days ago

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Ronkonkoma, NY (10 miles from Medford, NY)
  • 2 days ago
  • Ronkonkoma, NY (10 miles from Medford, NY)
  • 2 days ago

The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....

Restaurant Customer Service - $18/hr

  • Melville, NY (22 miles from Medford, NY)
  • 2 days ago
  • Melville, NY (22 miles from Medford, NY)
  • 2 days ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Customer Service Team Member

  • Melville, NY (22 miles from Medford, NY)
  • 3 days ago
  • Melville, NY (22 miles from Medford, NY)
  • 3 days ago

Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...

Customer Service Representative

  • Westhampton Beach, NY (19 miles from Medford, NY)
  • 4 days ago
  • Westhampton Beach, NY (19 miles from Medford, NY)
  • 4 days ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Demographic Data for Medford, NY

Moving to Medford, NY? Find some basic demographic data about Medford, NY below.


Local
National
29,055
764
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Medford, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Medford, NY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Medford, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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