Customer Service Representative Jobs in Medford, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 86 Jobs

Manager, Sales and Customer Service

  • Huntington Station, NY (20 miles from Medford, NY)
  • moments ago
  • Huntington Station, NY (20 miles from Medford, NY)
  • moments ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service (Pharmaceutical)

  • Central Islip, NY (12 miles from Medford, NY)
  • 4 hours ago
  • Central Islip, NY (12 miles from Medford, NY)
  • 4 hours ago

Nesco Resource has partnered with a leading pharmaceutical company in the pursuit of hiring a Customer Service Representative with Pharmaceutical industry experience.....

Customer Service Representative

  • Huntington Station, NY (20 miles from Medford, NY)
  • 11 hours ago
  • Huntington Station, NY (20 miles from Medford, NY)
  • 11 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(03665) - 77 W Main St

  • East Islip, NY (12 miles from Medford, NY)
  • 13 hours ago
  • East Islip, NY (12 miles from Medford, NY)
  • 13 hours ago

Company Description Job Description Job Duties for all Team Members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and...

Bilingual Customer Service Specialist (Spanish)

  • Huntington, NY (22 miles from Medford, NY)
  • 21 hours ago
  • Huntington, NY (22 miles from Medford, NY)
  • 21 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Hauppauge, NY (10 miles from Medford, NY)
  • 21 hours ago
  • Hauppauge, NY (10 miles from Medford, NY)
  • 21 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Summer Internship - Customer Service Assistant

  • Shirley, NY (5 miles from Medford, NY)
  • 1 day ago
  • Shirley, NY (5 miles from Medford, NY)
  • 1 day ago

About the role We're proud to announce we're running our Summer Internship Programme again this year. This is a great opportunity to gain some hands on, paid work experience in our Shirley branch...

Customer Service/Marketing Support Associate

  • Huntington, NY (22 miles from Medford, NY)
  • 2 days ago
  • Huntington, NY (22 miles from Medford, NY)
  • 2 days ago

Customer Service/Marketing Support Associate Job Responsibilities: Maintain and update CRM Opportunities Liaison with PPI Representatives and Distributors Handle sample requests and run reports...

Customer Service Representative

  • Medford, NY
  • 2 days ago
  • Medford, NY
  • 2 days ago

About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial...

Customer Service Representative

  • Melville, NY (22 miles from Medford, NY)
  • 3 days ago
  • Melville, NY (22 miles from Medford, NY)
  • 3 days ago

Job Description Manages patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results, clinical advice,...

Full Time Customer Assistant Representative - MacArthur Airport (ISP)

  • Central Islip, NY (12 miles from Medford, NY)
  • 3 days ago
  • Central Islip, NY (12 miles from Medford, NY)
  • 3 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Retail Customer Service - Michaels Custom Framer PT

  • Riverhead, NY (18 miles from Medford, NY)
  • 3 days ago
  • Riverhead, NY (18 miles from Medford, NY)
  • 3 days ago

Store - LI-RIVERHEAD, NY Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide...

Pharmacy Customer Service Associate

  • Oakdale, NY (10 miles from Medford, NY)
  • 3 days ago
  • Oakdale, NY (10 miles from Medford, NY)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Electrical Parts Counter Sales Associate

  • Ronkonkoma, NY (10 miles from Medford, NY)
  • 4 days ago
  • Ronkonkoma, NY (10 miles from Medford, NY)
  • 4 days ago

Are you passionate about electrical parts and enjoy helping customers find exactly what they need? Do you thrive in a fast-paced environment where your knowledge and customer service skills make a...

Customer Service Representative

  • Hauppauge, NY (10 miles from Medford, NY)
  • 6 days ago
  • Hauppauge, NY (10 miles from Medford, NY)
  • 6 days ago

Customer Service RepresentativeOur FamilyBroadway National, one of Inc. 5000s fastest growing privately owned companies, provides national and international Property Management services to high...

Demographic Data for Medford, NY

Moving to Medford, NY? Find some basic demographic data about Medford, NY below.


Local
National
29,055
764
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Medford, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Medford, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Medford, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »