Customer Service Representative Jobs in Malta, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Albany, NY (18 miles from Malta, NY)
- 6 days ago
- Liberty Mutual Insurance
- Albany, NY (18 miles from Malta, NY)
- 6 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote WorkBilingual Customer Service Specialist (Spanish)
- Queensbury, NY (23 miles from Malta, NY)
- 28 days ago
- Queensbury, NY (23 miles from Malta, NY)
- 28 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- Latham, NY (17 miles from Malta, NY)
- 1 hour ago
- Latham, NY (17 miles from Malta, NY)
- 1 hour ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Queensbury, NY (23 miles from Malta, NY)
- 1 hour ago
- Queensbury, NY (23 miles from Malta, NY)
- 1 hour ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Store Customer Service Specialist
- Saratoga Springs, NY (6 miles from Malta, NY)
- 1 hour ago
- Saratoga Springs, NY (6 miles from Malta, NY)
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Schenectady, NY (13 miles from Malta, NY)
- 11 hours ago
- Schenectady, NY (13 miles from Malta, NY)
- 11 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Director, Meritain Customer Service
- Albany, NY (18 miles from Malta, NY)
- 12 hours ago
- Albany, NY (18 miles from Malta, NY)
- 12 hours ago
. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...
CLUB Customer Service Outfitter - Part Time
- Clifton Park, NY (11 miles from Malta, NY)
- 13 hours ago
- Clifton Park, NY (11 miles from Malta, NY)
- 13 hours ago
Pay Range: $17.00 - $22.50 EXCITING OPPORTUNITY AWAITS! NEW STORE OPENING IN CLIFTON PARK, NY! Join our dynamic team as we embark on a thrilling journey with our newest retail destination POSITION...
Client Services Representative
- Latham, NY (17 miles from Malta, NY)
- 15 hours ago
- Latham, NY (17 miles from Malta, NY)
- 15 hours ago
This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Albany, NY (18 miles from Malta, NY)
- 15 hours ago
- Albany, NY (18 miles from Malta, NY)
- 15 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Assistant Client Service Specialist (ACSS)
- Scotia, NY (10 miles from Malta, NY)
- 1 day ago
- Scotia, NY (10 miles from Malta, NY)
- 1 day ago
Assistant Client Service Specialist (ACSS) at Marshall and Sterling Inc Scotia, NY Description: ***This role may be based in any of the following branch locations: Scotia, Utica, Leeds or...
Part Time Customer Service Representative (remote)
- Albany, NY (18 miles from Malta, NY)
- 2 days ago
- Albany, NY (18 miles from Malta, NY)
- 2 days ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)
- Schenectady, NY (13 miles from Malta, NY)
- 2 days ago
- Schenectady, NY (13 miles from Malta, NY)
- 2 days ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
Pharmacy Customer Service Associate
- Corinth, NY (16 miles from Malta, NY)
- 3 days ago
- Corinth, NY (16 miles from Malta, NY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Albany, NY (18 miles from Malta, NY)
- 3 days ago
- Albany, NY (18 miles from Malta, NY)
- 3 days ago
Job Classification: Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations...
Demographic Data for Malta, NY
Moving to Malta, NY? Find some basic demographic data about Malta, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Malta, NY
Highest Education Level
Customer Service Representatives in Malta, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »