Customer Service Representative Jobs in Liverpool, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 47 Jobs

Customer Service Representative I

  • Suburban Propane LP
  • De Witt, NY (8 miles from Liverpool, NY)
  • 1 hour ago
  • De Witt, NY (8 miles from Liverpool, NY)
  • 1 hour ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

In Person Part Time

Customer Service Representative-Sales

  • Bluefors
  • Mattydale, NY (4 miles from Liverpool, NY)
  • 2 hours ago
  • Mattydale, NY (4 miles from Liverpool, NY)
  • 2 hours ago

We are looking for a Customer Service Representative to join our team at Bluefors in Syracuse, NY....

In Person

Customer Service Rep

  • WestRock
  • Camillus, NY (6 miles from Liverpool, NY)
  • 2 hours ago
  • Camillus, NY (6 miles from Liverpool, NY)
  • 2 hours ago

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve...

Hybrid

Customer Service Representative - 90114246 - Syracuse (Syracuse, NY, US, 13208)

  • Amtrak
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 6 hours ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 6 hours ago

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic...

In Person

Customer Service Rep(03416) - 80 Smokey Hollow rd

  • Domino's Pizza
  • Baldwinsville, NY (9 miles from Liverpool, NY)
  • 6 hours ago
  • Baldwinsville, NY (9 miles from Liverpool, NY)
  • 6 hours ago

Company Description Job Description CSR responsibilities include; taking orders over the phone and in person, greeting customers with a smile, up selling, cash handling, light prep work, light...

In Person

Customer Service Representative

  • Circle K
  • Constantia, NY (14 miles from Liverpool, NY)
  • 1 day ago
  • Constantia, NY (14 miles from Liverpool, NY)
  • 1 day ago

Store 4707602: 1411 State Route 49, Constantia, New York 13044 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Customer Account Representative

  • Rent A Center
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 3 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 3 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...

In Person

Customer Service Representative I

  • Suburban Propane
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 3 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 3 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

In Person Part Time

Customer Service Representative - Tier 1

  • Eaton Corporation
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 3 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 3 days ago

Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1. This role is onsite at either our Syracuse, NY or Highland, IL facilities....

In Person

Customer Service Representative

  • Fenix Parts
  • East Syracuse, NY (8 miles from Liverpool, NY)
  • 5 days ago
  • East Syracuse, NY (8 miles from Liverpool, NY)
  • 5 days ago

Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the...

In Person

Customer Service Representative

  • U-Haul
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 5 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Lead Customer Service Representative, Full or Part Time

  • Circle K Stores, Inc.
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 6 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 6 days ago

Store 4707620: 3787 W Seneca Tpke, Syracuse, New York 13215 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service...

In Person Part Time

Customer Service Representative

  • Pathfinder Bank
  • Cicero, NY (7 miles from Liverpool, NY)
  • 6 days ago
  • Cicero, NY (7 miles from Liverpool, NY)
  • 6 days ago

Apply Job Type Full-time Description Pathfinder Bank is seeking a Customer Service Representative to support operations within a community banking and financial services environment....

In Person

Customer Service Representative - Hybrid

  • Randstad
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 6 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 6 days ago

Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group...

Hybrid

Customer Service Rep Job detail

  • Smurfit Westrock plc (fmr Smurfit Kappa Group)
  • Camillus, NY (6 miles from Liverpool, NY)
  • 7 days ago
  • Camillus, NY (6 miles from Liverpool, NY)
  • 7 days ago

General Information Job ID ATR62613 Posting Job Title Customer Service Rep Locations NY Camillus Employment Type Full Time Date Posted 26-May-2026 Relocation Support No Description & Requirements...

Hybrid

Demographic Data for Liverpool, NY

Moving to Liverpool, NY? Find some basic demographic data about Liverpool, NY below.


Local
National
52,803
1,120
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Liverpool, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Liverpool, NY offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Liverpool, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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