Customer Service Representative Jobs in Lake Grove, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Bay Shore, NY (11 miles from Lake Grove, NY)
- 2 days ago
- Bay Shore, NY (11 miles from Lake Grove, NY)
- 2 days ago
Customer Service Representative Melville, New York Salary: $21.88 per hour / $44,075 annually When you grow, GEICO grows....
Customer Service Sales Representative
- East Meadow, NY (24 miles from Lake Grove, NY)
- 45+ days ago
- East Meadow, NY (24 miles from Lake Grove, NY)
- 45+ days ago
6102 - East Meadow - 2000 Hempstead Turnpike, East Meadow, New York, 11554 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
- Commack, NY (8 miles from Lake Grove, NY)
- 1 hour ago
- Commack, NY (8 miles from Lake Grove, NY)
- 1 hour ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
- Jericho, NY (22 miles from Lake Grove, NY)
- 2 hours ago
- Jericho, NY (22 miles from Lake Grove, NY)
- 2 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Deer Park, NY (12 miles from Lake Grove, NY)
- 16 hours ago
- Deer Park, NY (12 miles from Lake Grove, NY)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Yaphank, NY (10 miles from Lake Grove, NY)
- 16 hours ago
- Yaphank, NY (10 miles from Lake Grove, NY)
- 16 hours ago
1007915 Todd Court, Yaphank, New York 11980 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
Sales/Customer Service Team Member - State Farm
- Northport, NY (11 miles from Lake Grove, NY)
- 18 hours ago
- Northport, NY (11 miles from Lake Grove, NY)
- 18 hours ago
COME AND JOIN OUR TEAM! Seeking a multi tasker to handle all aspects of insurance....customer service and sales for existing and new clients. Base salary plus incentives - $45K-$50K WITH POTENTIAL...
Customer Service Rep(03471) - 111-A W. Sunrise Hwy
- Lindenhurst, NY (17 miles from Lake Grove, NY)
- 1 day ago
- Lindenhurst, NY (17 miles from Lake Grove, NY)
- 1 day ago
A Customer Experience (service) Rep presents a positive first impression of the establishment's friendliness, excellent service and high standards.You must be able to carry natural conversation...
Customer Service Rep(03635) - 271 route 25a
- Mount Sinai, NY (7 miles from Lake Grove, NY)
- 1 day ago
- Mount Sinai, NY (7 miles from Lake Grove, NY)
- 1 day ago
Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...
Customer Service Rep(03468) - 2229 Route 112 Unit I
- Coram, NY (6 miles from Lake Grove, NY)
- 1 day ago
- Coram, NY (6 miles from Lake Grove, NY)
- 1 day ago
Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...
Customer Service Rep(03449) - 608 Broadway
- Massapequa, NY (21 miles from Lake Grove, NY)
- 1 day ago
- Massapequa, NY (21 miles from Lake Grove, NY)
- 1 day ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Customer Service Rep(03639) - 390 Furrows Rd. Holbrook, NY 11741
- Holbrook, NY (5 miles from Lake Grove, NY)
- 1 day ago
- Holbrook, NY (5 miles from Lake Grove, NY)
- 1 day ago
Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...
Retail Loss Prevention Customer Service Associate I
- Bay Shore, NY (11 miles from Lake Grove, NY)
- 1 day ago
- Bay Shore, NY (11 miles from Lake Grove, NY)
- 1 day ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Ronkonkoma, NY (4 miles from Lake Grove, NY)
- 2 days ago
- Ronkonkoma, NY (4 miles from Lake Grove, NY)
- 2 days ago
The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....
Restaurant Customer Service - $18/hr
- Melville, NY (15 miles from Lake Grove, NY)
- 2 days ago
- Melville, NY (15 miles from Lake Grove, NY)
- 2 days ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Demographic Data for Lake Grove, NY
Moving to Lake Grove, NY? Find some basic demographic data about Lake Grove, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lake Grove, NY
Highest Education Level
Customer Service Representatives in Lake Grove, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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