Customer Service Representative Jobs in Henrietta, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Tri-Mar Consulting Inc
- Rochester, NY (7 miles from Henrietta, NY)
- 14 days ago
- Tri-Mar Consulting Inc
- Rochester, NY (7 miles from Henrietta, NY)
- 14 days ago
Position: Customer Service Representative Location: Rochester NY Shift: M-F 8:00am - 5:00pm Pay Rate: $17.00 - 22.00/hr....
- Rochester, NY (7 miles from Henrietta, NY)
- 19 hours ago
- Rochester, NY (7 miles from Henrietta, NY)
- 19 hours ago
Location: Rochester, NY (hybrid) NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the...
- Honeoye Falls, NY (5 miles from Henrietta, NY)
- 2 days ago
- Honeoye Falls, NY (5 miles from Henrietta, NY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Le Roy, NY (18 miles from Henrietta, NY)
- 2 days ago
- Le Roy, NY (18 miles from Henrietta, NY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- North Chili, NY (10 miles from Henrietta, NY)
- 2 days ago
- North Chili, NY (10 miles from Henrietta, NY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Account Representative
- Rochester, NY (7 miles from Henrietta, NY)
- 4 days ago
- Rochester, NY (7 miles from Henrietta, NY)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.50 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - 90035300 - Rochester, NY
- Rochester, NY (7 miles from Henrietta, NY)
- 4 days ago
- Rochester, NY (7 miles from Henrietta, NY)
- 4 days ago
> Employees Apply Here" onclick="window.location.href = ' ';"/> Customer Service Representative - 90035300 - Rochester, NY Date: Aug 13, 2025 Location: Rochester, NY, US, 14605 Company: Amtrak Your...
Customer Service Associate - Temporary
- Pittsford, NY (4 miles from Henrietta, NY)
- 4 days ago
- Pittsford, NY (4 miles from Henrietta, NY)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Westgate, NY (8 miles from Henrietta, NY)
- 5 days ago
- Westgate, NY (8 miles from Henrietta, NY)
- 5 days ago
An Amazing Career Opportunity for a Customer Service Representative!!...
Part Time Airport Agent - Customer Service
- Westgate, NY (8 miles from Henrietta, NY)
- 5 days ago
- Westgate, NY (8 miles from Henrietta, NY)
- 5 days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
Automotive Customer Service Advisor
- Rochester, NY (7 miles from Henrietta, NY)
- 5 days ago
- Rochester, NY (7 miles from Henrietta, NY)
- 5 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Part Time Lead Airport Agent - Customer Service
- Rochester, NY (7 miles from Henrietta, NY)
- 5 days ago
- Rochester, NY (7 miles from Henrietta, NY)
- 5 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
- Rochester, NY (7 miles from Henrietta, NY)
- 6 days ago
- Rochester, NY (7 miles from Henrietta, NY)
- 6 days ago
SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. Complete customer order requests...
- Rochester, NY (7 miles from Henrietta, NY)
- 6 days ago
- Rochester, NY (7 miles from Henrietta, NY)
- 6 days ago
POSITION SUMMARY: Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Demographic Data for Henrietta, NY
Moving to Henrietta, NY? Find some basic demographic data about Henrietta, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Henrietta, NY
Highest Education Level
Customer Service Representatives in Henrietta, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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