Customer Service Representative Jobs in Hawthorne, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- East Elmhurst, NY (23 miles from Hawthorne, NY)
- 60+ days ago
- East Elmhurst, NY (23 miles from Hawthorne, NY)
- 60+ days ago
Minimum Hourly Rate: $16.00Maximum Hourly Rate: $16.00Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...
Customer Service Representative
- Syosset, NY (24 miles from Hawthorne, NY)
- 13 days ago
- Syosset, NY (24 miles from Hawthorne, NY)
- 13 days ago
Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...
Pharmacy Customer Service Associate
- Clifton, NJ (23 miles from Hawthorne, NY)
- moments ago
- Clifton, NJ (23 miles from Hawthorne, NY)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bronx, NY (19 miles from Hawthorne, NY)
- 4 hours ago
- Bronx, NY (19 miles from Hawthorne, NY)
- 4 hours ago
JOB ID: 105063 Education: High School Diploma / GED (or higher) Required Qualifications: 1+ years of customer service experience Ability to work onsite in Bronx, NY. Experience with Microsoft Word...
Customer Service Representative
- Ridgefield, NJ (21 miles from Hawthorne, NY)
- 9 hours ago
- Ridgefield, NJ (21 miles from Hawthorne, NY)
- 9 hours ago
We are seeking a detail-oriented Customer Service Representative to join our team in Ridgefield, NJ!...
Customer Service & E-Commerce Supervisor - Full Time
- Darien, CT (16 miles from Hawthorne, NY)
- 13 hours ago
- Darien, CT (16 miles from Hawthorne, NY)
- 13 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- White Plains, NY (4 miles from Hawthorne, NY)
- 13 hours ago
- White Plains, NY (4 miles from Hawthorne, NY)
- 13 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service - Self Storage Manager
- Mahopac, NY (19 miles from Hawthorne, NY)
- 18 hours ago
- Mahopac, NY (19 miles from Hawthorne, NY)
- 18 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Associate - Temporary
- Paterson, NJ (23 miles from Hawthorne, NY)
- 21 hours ago
- Paterson, NJ (23 miles from Hawthorne, NY)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Darien, CT (16 miles from Hawthorne, NY)
- 21 hours ago
- Darien, CT (16 miles from Hawthorne, NY)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Teaneck, NJ (17 miles from Hawthorne, NY)
- 23 hours ago
- Teaneck, NJ (17 miles from Hawthorne, NY)
- 23 hours ago
Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....
Project Manager - Sales, Marketing and Customer Service
- Teaneck, NJ (17 miles from Hawthorne, NY)
- 23 hours ago
- Teaneck, NJ (17 miles from Hawthorne, NY)
- 23 hours ago
Role: Project Manager Location: Teaneck, NJ 4 days onsite (Friday REMOTE) Job Type: Full time / Permanent Job Summary: Project Management Office is relatively new but growing quickly. We are...
- Saddle Brook, NJ (19 miles from Hawthorne, NY)
- 1 day ago
- Saddle Brook, NJ (19 miles from Hawthorne, NY)
- 1 day ago
Service Representative in the brokerage is the primary and front-line client contact in the brokerage and is responsible for overall client satisfaction....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- East Rutherford, NJ (24 miles from Hawthorne, NY)
- 1 day ago
- East Rutherford, NJ (24 miles from Hawthorne, NY)
- 1 day ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Concierge Security - Customer Service
- Mount Vernon, NY (13 miles from Hawthorne, NY)
- 1 day ago
- Mount Vernon, NY (13 miles from Hawthorne, NY)
- 1 day ago
Job Description GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your...
Demographic Data for Hawthorne, NY
Moving to Hawthorne, NY? Find some basic demographic data about Hawthorne, NY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hawthorne, NY
Highest Education Level
Customer Service Representatives in Hawthorne, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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