Customer Service Representative Jobs in Glens Falls, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Queensbury, NY
- 28 days ago
- Queensbury, NY
- 28 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Associate - Temporary
- Lake George, NY (8 miles from Glens Falls, NY)
- 22 hours ago
- Lake George, NY (8 miles from Glens Falls, NY)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Corinth, NY (12 miles from Glens Falls, NY)
- 2 days ago
- Corinth, NY (12 miles from Glens Falls, NY)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The primary focus of this position is to ensure a best-in-class Customer Service experience. Responsibilities include handling service-related issues and claims, collecting customer feedback and...
- Ballston Spa, NY (23 miles from Glens Falls, NY)
- 5 days ago
- Ballston Spa, NY (23 miles from Glens Falls, NY)
- 5 days ago
Invest in your future with BSNB! Are you looking to start your career with a nationally recognized community bank that is named one of the Best Places to Work? Ballston Spa National Bank (BSNB) is...
- Granville, NY (16 miles from Glens Falls, NY)
- 6 days ago
- Granville, NY (16 miles from Glens Falls, NY)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Teammate
- Saratoga Springs, NY (18 miles from Glens Falls, NY)
- 7 days ago
- Saratoga Springs, NY (18 miles from Glens Falls, NY)
- 7 days ago
Pay Range: $15.50- $19.00 SUMMARY To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible...
Customer Service Engineer - SPTS
- Ballston Spa, NY (23 miles from Glens Falls, NY)
- 7 days ago
- Ballston Spa, NY (23 miles from Glens Falls, NY)
- 7 days ago
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies....
Category/Area of Expertise: Retail Operations Job Requisition: 423974 Address: USA-NY-Queensbury-190 Quaker Road Store Code: Store 08360 Front End (5151743) Hannaford Supermarkets started out as a...
PT Customer Service Associate Bagger Posting Date: 04/22/2025 Location: Queensbury, NY Category/Area of Expertise: Retail Operations Job Requisition: 428867 Address: USA-NY-Queensbury-190 Quaker...
Your role Are you truly service oriented? Do you know how to take care of people? We are looking for a Client Service Associate to: keep management systems up-to-date with client information...
Alaant Workforce Solutions is proud to partner with a premier client to find a driven Customer Service Representative....
- Greenwich, NY (16 miles from Glens Falls, NY)
- 19 days ago
- Greenwich, NY (16 miles from Glens Falls, NY)
- 19 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 427180 Address: USA-NY-Greenwich-1165 Route 29 Store Code: Store 08333 Front End (5151718) Hannaford Supermarkets started out as a...
Bilingual Customer Service Specialist (Spanish)
- Saratoga Springs, NY (18 miles from Glens Falls, NY)
- 21 days ago
- Saratoga Springs, NY (18 miles from Glens Falls, NY)
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Representative Spanish-English
- Malta, NY (23 miles from Glens Falls, NY)
- 23 days ago
- Malta, NY (23 miles from Glens Falls, NY)
- 23 days ago
As a Bilingual Customer Service Representative – Spanish-English working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Demographic Data for Glens Falls, NY
Moving to Glens Falls, NY? Find some basic demographic data about Glens Falls, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Glens Falls, NY
Highest Education Level
Customer Service Representatives in Glens Falls, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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