Customer Service Representative Jobs in Elmira, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor....
Customer Service Representative
- Troy, PA (21 miles from Elmira, NY)
- 3 days ago
- Troy, PA (21 miles from Elmira, NY)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(03402) - 351 Park Avenue
- South Corning, NY (16 miles from Elmira, NY)
- 7 days ago
- South Corning, NY (16 miles from Elmira, NY)
- 7 days ago
Company Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
- Sayre, PA (14 miles from Elmira, NY)
- 9 days ago
- Sayre, PA (14 miles from Elmira, NY)
- 9 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Arnot Health is seeking a Part-Time Client Service Representative to join our Health on Demand team. You'll play a key role in connecting patients, providers, and services in a compassionate and...
Company Description Job Description Take customer orders in the store and over the phone, help customers pick up orders. You will also assist teammates with preparing orders as needed and complete...
Howell & Company is searching for a Customer Service Representative to become an integral member of our team....
Customer Account Representative
- Sayre, PA (14 miles from Elmira, NY)
- 25 days ago
- Sayre, PA (14 miles from Elmira, NY)
- 25 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Analyst - Field Customer Service
- Horseheads, NY (10 miles from Elmira, NY)
- 30+ days ago
- Horseheads, NY (10 miles from Elmira, NY)
- 30+ days ago
Analyst - Field Customer Service Department: Customer Service Reports to: Manager - Regional Ops Customer ServiceLocation: In Office, Vestal NY, Ithaca NY, Elmira NY The base salary range for this...
Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
Customer Service Rep(03494) - 2104 Grand Central Ave
- Horseheads, NY (10 miles from Elmira, NY)
- 60+ days ago
- Horseheads, NY (10 miles from Elmira, NY)
- 60+ days ago
Company Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
- Painted Post, NY (22 miles from Elmira, NY)
- 90+ days ago
- Painted Post, NY (22 miles from Elmira, NY)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Elmira, NY
Moving to Elmira, NY? Find some basic demographic data about Elmira, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elmira, NY
Highest Education Level
Customer Service Representatives in Elmira, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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