Customer Service Representative Jobs in Darien Center, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 48 Jobs

Customer Service Associate

  • Amherst, NY (18 miles from Darien Center, NY)
  • 2 hours ago
  • Amherst, NY (18 miles from Darien Center, NY)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • East Aurora, NY (12 miles from Darien Center, NY)
  • 1 day ago
  • East Aurora, NY (12 miles from Darien Center, NY)
  • 1 day ago

Job Title: Fulfillment Coordinator (Temporary Up to 8 Months) Job Summary: We are seeking a highly organized and proactive Fulfillment Coordinator to join our Customer Service team on a temporary...

Customer Service Representative

  • East Aurora, NY (12 miles from Darien Center, NY)
  • 2 days ago
  • East Aurora, NY (12 miles from Darien Center, NY)
  • 2 days ago

MATJP00004184 Customer Service Representative Location : 636 Girard Avenue, East Aurora, NY 14052 Duration : 8 Months+ Pay rate : $24.75/hr 2 Positions OUR IMPACT: The Customer Service Team functions...

Automotive Customer Service Advisor

  • West Seneca, NY (21 miles from Darien Center, NY)
  • 3 days ago
  • West Seneca, NY (21 miles from Darien Center, NY)
  • 3 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Pharmacy Customer Service Associate

  • Depew, NY (16 miles from Darien Center, NY)
  • 4 days ago
  • Depew, NY (16 miles from Darien Center, NY)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Telephone Customer Service Rep

  • Getzville, NY (21 miles from Darien Center, NY)
  • 4 days ago
  • Getzville, NY (21 miles from Darien Center, NY)
  • 4 days ago

We are currently seeking several Customer Service Representative for an international company that operates within the transportation industry....

Customer Service Rep

  • Lancaster, NY (12 miles from Darien Center, NY)
  • 6 days ago
  • Lancaster, NY (12 miles from Darien Center, NY)
  • 6 days ago

About the Role: The Customer Service Representative plays a crucial role in ensuring customer satisfaction and loyalty within the retail trade industry....

Bilingual Customer Account Representative

  • Medina, NY (23 miles from Darien Center, NY)
  • 6 days ago
  • Medina, NY (23 miles from Darien Center, NY)
  • 6 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Showroom Customer Service Representative

  • Depew, NY (16 miles from Darien Center, NY)
  • 7 days ago
  • Depew, NY (16 miles from Darien Center, NY)
  • 7 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Associate - Temporary

  • Amherst, NY (18 miles from Darien Center, NY)
  • 7 days ago
  • Amherst, NY (18 miles from Darien Center, NY)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Experience Representative - Microsoft

  • Williamsville, NY (18 miles from Darien Center, NY)
  • 8 days ago
  • Williamsville, NY (18 miles from Darien Center, NY)
  • 8 days ago

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...

Customer Experience Representative - Microsoft Programs

  • Williamsville, NY (18 miles from Darien Center, NY)
  • 8 days ago
  • Williamsville, NY (18 miles from Darien Center, NY)
  • 8 days ago

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...

Customer Service Sales Representative

  • Amherst, NY (18 miles from Darien Center, NY)
  • 8 days ago
  • Amherst, NY (18 miles from Darien Center, NY)
  • 8 days ago

6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Airport Agent - Full-Time Customer Service

  • Cheektowaga, NY (21 miles from Darien Center, NY)
  • 8 days ago
  • Cheektowaga, NY (21 miles from Darien Center, NY)
  • 8 days ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Retail Customer Service Associate

  • Williamsville, NY (18 miles from Darien Center, NY)
  • 14 days ago
  • Williamsville, NY (18 miles from Darien Center, NY)
  • 14 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Demographic Data for Darien Center, NY

Moving to Darien Center, NY? Find some basic demographic data about Darien Center, NY below.


Local
National
2,087
35
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Darien Center, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Darien Center, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Darien Center, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »