Customer Service Representative Jobs in Corning, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-11 of 11 Jobs

Customer Service

  • KFC
  • Mansfield, PA (21 miles from Corning, NY)
  • 1 day ago
  • Mansfield, PA (21 miles from Corning, NY)
  • 1 day ago

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...

In Person

Warehouse Customer Service

  • Rexel USA, Inc
  • Elmira, NY (16 miles from Corning, NY)
  • 14 days ago
  • Elmira, NY (16 miles from Corning, NY)
  • 14 days ago

Company Description We are looking for a Counter Sales Representative to join our Rexel, USA team in Elmira, NY! This position offers a MONDAY TO FRIDAY SCHEDULE, PAID HOLIDAYS & PAID TIME OFF!...

In Person

Administrative/Customer Service Associate

  • Curtis Oil
  • Mansfield, PA (21 miles from Corning, NY)
  • 21 days ago
  • Mansfield, PA (21 miles from Corning, NY)
  • 21 days ago

Administrative/Customer Service Associate Mansfield, PA 1 DAYS AGO 22560500 Summary Mansfield, PA In-Person Competitive Salary 0 Years Experience No formal schooling No Commission 40.00 hours per...

In Person

Customer Service Rep(03434) - 252 Oakwood Ave

  • Domino's Pizza
  • Elmira, NY (16 miles from Corning, NY)
  • 24 days ago
  • Elmira, NY (16 miles from Corning, NY)
  • 24 days ago

Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....

In Person

Customer Service/Sales

  • Home Depot
  • Painted Post, NY (6 miles from Corning, NY)
  • 30+ days ago
  • Painted Post, NY (6 miles from Corning, NY)
  • 30+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

In Person

Weekly Earnings - Remote Customer Service, Set Your Own Hours (1099)

  • Omni Interactions
  • Knoxville, PA (23 miles from Corning, NY)
  • 30+ days ago
  • Knoxville, PA (23 miles from Corning, NY)
  • 30+ days ago

This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...

Remote

Hospitality Center Staff- Elmira Correctional Facility (Customer Service PT, Saturdays/Sundays 7-3pm)

  • Osborne Association
  • Elmira, NY (16 miles from Corning, NY)
  • 30+ days ago
  • Elmira, NY (16 miles from Corning, NY)
  • 30+ days ago

Description The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and...

In Person Part Time

Customer Service Rep(03494) - 2104 Grand Central Ave

  • Domino's Pizza
  • Horseheads, NY (11 miles from Corning, NY)
  • 60+ days ago
  • Horseheads, NY (11 miles from Corning, NY)
  • 60+ days ago

Company Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....

In Person

Customer Service Representative

  • U-Haul
  • Elmira Heights, NY (7 miles from Corning, NY)
  • 90+ days ago
  • Elmira Heights, NY (7 miles from Corning, NY)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Customer Service Rep(03402) - 351 Park Avenue

  • Domino's Pizza
  • South Corning, NY
  • 90+ days ago
  • South Corning, NY
  • 90+ days ago

Company Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....

In Person

Customer Service Rep(03400) - 753 Maple Ave

  • Domino's Pizza
  • Elmira, NY (16 miles from Corning, NY)
  • 90+ days ago
  • Elmira, NY (16 miles from Corning, NY)
  • 90+ days ago

Company Description Job Description Take customer orders in the store and over the phone, help customers pick up orders. You will also assist teammates with preparing orders as needed and complete...

In Person

Demographic Data for Corning, NY

Moving to Corning, NY? Find some basic demographic data about Corning, NY below.


Local
National
18,949
462
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Corning, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Corning, NY offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Corning, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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