Customer Service Representative Jobs in Canandaigua, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Honeoye Falls, NY (17 miles from Canandaigua, NY)
- 19 hours ago
- Honeoye Falls, NY (17 miles from Canandaigua, NY)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CUSTOMER SERVICE SPECIALIST SNI Technology Groveland
- Groveland, NY (24 miles from Canandaigua, NY)
- 1 day ago
- Groveland, NY (24 miles from Canandaigua, NY)
- 1 day ago
CUSTOMER SERVICE SPECIALIST SNI Technology Groveland, NY (Onsite) Contract to Hire Job Details SNI Companies is seeking energetic and competitive individuals for a Customer Support Role This is a...
Consumer Care Representative (Collections Specialist/Customer Service)
- Geneseo, NY (23 miles from Canandaigua, NY)
- 1 day ago
- Geneseo, NY (23 miles from Canandaigua, NY)
- 1 day ago
Benefits 11 Paid Holidays 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid sick time...
- Fairport, NY (19 miles from Canandaigua, NY)
- 2 days ago
- Fairport, NY (19 miles from Canandaigua, NY)
- 2 days ago
This is a work from home opportunity for candidates in the Western NY, Southern Tier of NY, Florida or Texas area. Position Summary : Our Customer Service Associate will initiate first party calls...
Remote WorkGolf Club Fitter & Customer Service Specialist
- East Rochester, NY (21 miles from Canandaigua, NY)
- 4 days ago
- East Rochester, NY (21 miles from Canandaigua, NY)
- 4 days ago
Pennfair Golf is a premier club fitting destination committed to delivering exceptional service, state-of-the-art facilities, and memorable experiences for our customers. We are currently seeking...
Associate Customer Care Representative / Flex
- Fairport, NY (19 miles from Canandaigua, NY)
- 5 days ago
- Fairport, NY (19 miles from Canandaigua, NY)
- 5 days ago
Description Associate Customer Service Representative Rochester Regional Office 370 Woodcliff Dr....
Remote WorkClient Services Representative
- Victor, NY (11 miles from Canandaigua, NY)
- 6 days ago
- Victor, NY (11 miles from Canandaigua, NY)
- 6 days ago
Are you E.P.I.C?! At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitmentand we want YOU to join our dynamic team! We're hiring Client Services...
Customer Service Representative- Account Specialist
- Palmyra, NY (16 miles from Canandaigua, NY)
- 6 days ago
- Palmyra, NY (16 miles from Canandaigua, NY)
- 6 days ago
JOB SUMMARY: This position is accountable for providing quality service by handling inbound orders in a customer contact center. Performs duties that require knowledge of company policies and...
Retail Customer Service Associate Part Time
- Victor, NY (11 miles from Canandaigua, NY)
- 7 days ago
- Victor, NY (11 miles from Canandaigua, NY)
- 7 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service Associate - Temporary
- Waterloo, NY (22 miles from Canandaigua, NY)
- 7 days ago
- Waterloo, NY (22 miles from Canandaigua, NY)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Monitoring Representative
- West Henrietta, NY (24 miles from Canandaigua, NY)
- 9 days ago
- West Henrietta, NY (24 miles from Canandaigua, NY)
- 9 days ago
Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger...
Customer Account Representative
- Newark, NY (20 miles from Canandaigua, NY)
- 9 days ago
- Newark, NY (20 miles from Canandaigua, NY)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Cashier
- Waterloo, NY (22 miles from Canandaigua, NY)
- 12 days ago
- Waterloo, NY (22 miles from Canandaigua, NY)
- 12 days ago
Req ID: 463940 Address: 1262 Route 414 Waterloo, NY, 13165 Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Phelps, NY (17 miles from Canandaigua, NY)
- 17 days ago
- Phelps, NY (17 miles from Canandaigua, NY)
- 17 days ago
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the...
- Penfield, NY (22 miles from Canandaigua, NY)
- 20 days ago
- Penfield, NY (22 miles from Canandaigua, NY)
- 20 days ago
At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose,...
Demographic Data for Canandaigua, NY
Moving to Canandaigua, NY? Find some basic demographic data about Canandaigua, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Canandaigua, NY
Highest Education Level
Customer Service Representatives in Canandaigua, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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