Customer Service Representative Jobs in Canajoharie, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-10 of 10 Jobs

Customer Care Representative

  • Bioventus
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 6 days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 6 days ago

Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their...

Hybrid

Customer Service Rep(03443) - 132 West Fulton st

  • Domino's Pizza
  • Gloversville, NY (22 miles from Canajoharie, NY)
  • 9 days ago
  • Gloversville, NY (22 miles from Canajoharie, NY)
  • 9 days ago

Company Description Job Description CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone....

In Person

Customer Service Representative

  • Nesco Resource
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 10 days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 10 days ago

Customer Service Representative Position Overview: The Temporary Customer Service Representative supports this manufacturing companies overall sales efforts by collaborating closely with internal teams...

In Person

Advanced Customer Service Representative (Onsite)

  • Taylor Corp
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 12 days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 12 days ago

Your Hours: Monday - Friday, 8:00am - 5:00pm ET, in office Your Opportunity: Taylor DM Brands, a Taylor Corporation company, is seeking an advanced Customer Service Representative for either our Dayton...

In Person

Client Services Representative

  • Adecco USA, Inc.
  • Cooperstown, NY (19 miles from Canajoharie, NY)
  • 13 days ago
  • Cooperstown, NY (19 miles from Canajoharie, NY)
  • 13 days ago

Home Client Services Representative Call Center & Customer Service $ 24 - $ 23 / Hour location_on Cooperstown, New York acute Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

In Person

Customer Service Representative

  • United Health Group
  • Cooperstown, NY (19 miles from Canajoharie, NY)
  • 21 days ago
  • Cooperstown, NY (19 miles from Canajoharie, NY)
  • 21 days ago

This position is Onsite. Our office is located at at 31 Beaver Street, Cooperstown, NY. Optum Insight is improving the flow of health data and information to create a more connected system. We...

In Person

Customer Service/Sales

  • Home Depot
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 30+ days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Service Medewerker Benelux (FR/NL) - Amsterdam

  • Butternut Box
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 60+ days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 60+ days ago

Over Butternut Box Onze missie is om gezondheid en geluk te brengen aan honden en baasjes over de hele wereld. Bij Butternut Box geloven we dat honden het beste verdienen. Daarom maken wij vers,...

Hybrid

Customer Support Agent

  • Flatpay
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 90+ days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 90+ days ago

Flatpay is een van de snelst groeiende fintechbedrijven van Europa. In iets meer dan drie jaar zijn we uitgegroeid tot een team van meer dan 1.500 collega's, actief in Denemarken, Finland, Italie,...

In Person

Customer Service Rep(03301) - 43 Market St

  • Domino's Pizza
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 90+ days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 90+ days ago

Company Description Job Description CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone....

In Person

Demographic Data for Canajoharie, NY

Moving to Canajoharie, NY? Find some basic demographic data about Canajoharie, NY below.


Local
National
3,758
58
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Canajoharie, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Canajoharie, NY offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Canajoharie, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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