Customer Service Representative Jobs in Bowling Green, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (8 miles from Bowling Green, NY)
- 16 days ago
- Newark, NJ (8 miles from Bowling Green, NY)
- 16 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- East Elmhurst, NY (9 miles from Bowling Green, NY)
- 60+ days ago
- East Elmhurst, NY (9 miles from Bowling Green, NY)
- 60+ days ago
Minimum Hourly Rate: $16.00Maximum Hourly Rate: $16.00Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...
Customer Service Remote Chat Support $22-$25/hr
- Weehawken, NJ (5 miles from Bowling Green, NY)
- 2 hours ago
- Weehawken, NJ (5 miles from Bowling Green, NY)
- 2 hours ago
Customer Service Remote Chat Support Company: TravelPerk Compensation: $22$25/hr Location: Remote (U.S.-based preferred) Job Type: Full-Time / Part-Time About TravelPerk: TravelPerk is a...
Remote Work- Bronx, NY (10 miles from Bowling Green, NY)
- 2 hours ago
- Bronx, NY (10 miles from Bowling Green, NY)
- 2 hours ago
JOB ID: 105063 Education: High School Diploma / GED (or higher) Required Qualifications: 1+ years of customer service experience Ability to work onsite in Bronx, NY. Experience with Microsoft Word...
Kiosk Customer Service Asap Till May 15 2025
- Newark, NJ (8 miles from Bowling Green, NY)
- 2 hours ago
- Newark, NJ (8 miles from Bowling Green, NY)
- 2 hours ago
Welcome to CEO Group Now Hiring! We are currently seeking self-motivated individuals to join our team in Customer Service roles. If you have strong communication skills, a positive attitude, and...
Contact Customer Services Representative
- Queens Village, NY (14 miles from Bowling Green, NY)
- 3 hours ago
- Queens Village, NY (14 miles from Bowling Green, NY)
- 3 hours ago
St. Johns, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The...
(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (23 miles from Bowling Green, NY)
- 3 hours ago
- Tinton Falls, NJ (23 miles from Bowling Green, NY)
- 3 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview AJ PERRI, in partnership with American Residential Services, is the largest provider of residential home services in the US, employing...
- Woodbridge, NJ (16 miles from Bowling Green, NY)
- 3 hours ago
- Woodbridge, NJ (16 miles from Bowling Green, NY)
- 3 hours ago
Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...
- Tinton Falls, NJ (23 miles from Bowling Green, NY)
- 3 hours ago
- Tinton Falls, NJ (23 miles from Bowling Green, NY)
- 3 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview Pay: $19 - $21.00 per hour plus incentives Schedule: TBD Full-time, year-round work Join AJ PERRI, Heating - Cooling - Plumbing. We...
Customer Service Representative
- South Plainfield, NJ (21 miles from Bowling Green, NY)
- 3 hours ago
- South Plainfield, NJ (21 miles from Bowling Green, NY)
- 3 hours ago
Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing...
Bilingual Customer Service Representative
- East Orange, NJ (10 miles from Bowling Green, NY)
- 7 hours ago
- East Orange, NJ (10 miles from Bowling Green, NY)
- 7 hours ago
Description for Internal Candidates Bilingual Customer Service Representative English/Spanish Onsite in Newark, NJ What you get: Full-time Employment with Benefits day one including paid Holidays....
Remote Customer Service Representative - Facility Maintenance Services
- New York, NY (4 miles from Bowling Green, NY)
- 8 hours ago
- New York, NY (4 miles from Bowling Green, NY)
- 8 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Representative
- Edison, NJ (22 miles from Bowling Green, NY)
- 8 hours ago
- Edison, NJ (22 miles from Bowling Green, NY)
- 8 hours ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Customer Service Representative
- Ridgefield, NJ (9 miles from Bowling Green, NY)
- 8 hours ago
- Ridgefield, NJ (9 miles from Bowling Green, NY)
- 8 hours ago
We are seeking a detail-oriented Customer Service Representative to join our team in Ridgefield, NJ!...
- New York, NY (4 miles from Bowling Green, NY)
- 8 hours ago
- New York, NY (4 miles from Bowling Green, NY)
- 8 hours ago
As an industry leader in wholesale, retail, and foodservice distribution, Baldor Specialty Foods continues to grow and evolve at a rapid pace across all departments. The Baldor Business...
Demographic Data for Bowling Green, NY
Moving to Bowling Green, NY? Find some basic demographic data about Bowling Green, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bowling Green, NY
Highest Education Level
Customer Service Representatives in Bowling Green, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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