Customer Service Representative Jobs in Binghamton, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service Representative $17 hourly
- Johnson City, NY (6 miles from Binghamton, NY)
- 8 hours ago
- Johnson City, NY (6 miles from Binghamton, NY)
- 8 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Member Service Representative - Vestal, NY +
- Binghamton, NY
- 21 hours ago
- Binghamton, NY
- 21 hours ago
About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve...
Customer Service Representative - Vestal Veterinary Hospital
- Vestal, NY (10 miles from Binghamton, NY)
- 1 day ago
- Vestal, NY (10 miles from Binghamton, NY)
- 1 day ago
Overview Vestal Veterinary Hospital is a state of the art clinic located in Vestal, NY and we're looking to add another Customer Service Representative who is passionate about providing exceptional...
As a Remote Customer Service Representative, you will answer incoming calls in a fast-paced call center environment....
Remote WorkRetail Customer Service Cashier
- Binghamton, NY (5 miles from Binghamton, NY)
- 6 days ago
- Binghamton, NY (5 miles from Binghamton, NY)
- 6 days ago
Req ID: 463937 Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Customer Care Representative - 2nd Shift
- Conklin, NY (9 miles from Binghamton, NY)
- 8 days ago
- Conklin, NY (9 miles from Binghamton, NY)
- 8 days ago
This is an onsite position and remote work is not available. Apply today to learn more about joining our team! Shift: 3:30PM - 12AM Wed & Thur days off - Must be okay working weekends Pay: $16 -...
Summer 2025 Member Service Representative-Broome County, NY
- Binghamton, NY
- 14 days ago
- Binghamton, NY
- 14 days ago
About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve...
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
CAS Aftermarket Customer Service Representative (Hybrid)
- Endicott, NY (10 miles from Binghamton, NY)
- 21 days ago
- Endicott, NY (10 miles from Binghamton, NY)
- 21 days ago
The Customer Service Representative (CSR) is the main interface with our customer's while units are in for repair....
Customer Service Representative
- Vestal, NY (10 miles from Binghamton, NY)
- 22 days ago
- Vestal, NY (10 miles from Binghamton, NY)
- 22 days ago
Writes contracts, process reservations, and assigns equipment Quotes rental rates during the phone conversation (one call resolution)....
Customer Service Representative
- Montrose, PA (22 miles from Binghamton, NY)
- 22 days ago
- Montrose, PA (22 miles from Binghamton, NY)
- 22 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Endicott, NY (10 miles from Binghamton, NY)
- 25 days ago
- Endicott, NY (10 miles from Binghamton, NY)
- 25 days ago
Customer service representative needed for a locally owned clothing brand! Hours: Monday - Friday 8 am - 5:00 pm Alternating Sundays 8-5....
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the...
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Demographic Data for Binghamton, NY
Moving to Binghamton, NY? Find some basic demographic data about Binghamton, NY below.
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Salary for Customer Service Representative Jobs in Binghamton, NY
Highest Education Level
Customer Service Representatives in Binghamton, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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